Thread stuck in driver / Video memory management Internal windows 10

GBU_Chris

Commendable
May 14, 2016
1
0
1,510
I've been having issues with Blue screening to K mode exception every few weeks after upgrading to windows 10 for the last few months. I just installed a new CPU cooler and re-seated the CPU after cleaning off some excessive thermal past. After starting it up when ever I run a game I get a blue screen with either Thread Stuck In Driver or Video Memory Management Internal. Sometimes afterwards it takes a few tries to start the computer up as it locks up before going to post. I've uninstalled The AMD software and drivers along with running display driver uninstaller. I even tried completely wiping the computer and reinstalling windows before my current issues and still had occasional problems with K mode exception crashing my computer. At this point I'm lost. Just ran fallout 4 for 10 minutes and my computer froze. I needed to restart twice for it to start up. I tried running dark souls 3 and it ran for about 5 minutes before the video froze but i was still getting sound for about a minute. Then I got the no signal message on my monitors and had to restart. After restarting i got this message "Display driver stopped responding and has recovered" from an AMD pop up after my screens froze and blacked out.

Specs:

Operating System -
Windows 10 Home 64-bit
CPU -
AMD FX-8350 16 °C
Vishera 32nm Technology
RAM -
16.0GB Dual-Channel DDR3 @ 668MHz (11-11-11-28)
Motherboard -
ASUSTeK COMPUTER INC. CROSSHAIR V FORMULA-Z (Socket 942) 27 °C
Graphics -
VG248 (1920x1080@60Hz)
VG248 (1920x1080@60Hz)
8192MB ATI AMD Radeon R9 390 Series (ASUStek Computer Inc) 67 °C
Storage -
2794GB Seagate ST3000DM 001-1CH166 SATA Disk Device (SATA) 25 °C
223GB KINGSTON SV300S37A240G SATA Disk Device (SSD) 25 °C
Optical Drives -
ASUS DRW-24B1ST i SATA CdRom Device
Audio -
Realtek High Definition Audio
 
Hi,

Have you tried doing a clean install of the graphics card driver?
- Go to Device Manager and uninstall the AMD graphics driver.
- Next is to open Programs and Features then uninstall anything related to AMD.
- Once completely uninstalled, download and install the latest driver.
- Here's the link: http://support.amd.com/en-us/download
- Reboot the PC once the latest driver has been installed.
- After the reboot do test it again and see if the same problem will persist or not.
- Lastly, do also check for any BIOS update from the manufacturer site of the motherboard.