Question Thunderbolt EX3 in Asus Z97-pro not working

[bigredjm15]

I'm trying to install the thunderbolt ex3 in my asus z97pro mobo and I can't seem to get the computer to recognize that new hardware was installed. Any suggestions that I could try?

 

[rgd1101]

ThunderboltEX 3｜Motherboards｜ASUS USA

ASUS ThunderboltEX 3-TR is a Thunderbolt™ 3 add-on card that delivers 40 Gbps bi-directional bandwidth and DisplayPort™ 1.4 support. It's able to support up to six Thunderbolt-enabled devices in a daisy-chain configuration, and its USB Type-C® port enables up to 100-watt charging for laptops.

www.asus.com

not on the support list

Accessories｜Motherboards｜ASUS USA

ASUS ThunderboltEX 3-TR is a Thunderbolt™ 3 add-on card that delivers 40 Gbps bi-directional bandwidth and DisplayPort™ 1.4 support. It's able to support up to six Thunderbolt-enabled devices in a daisy-chain configuration, and its USB Type-C® port enables up to 100-watt charging for laptops.

www.asus.com

support ASUS ThunderboltEX II