Question Timeouts in all games, and random studders when loading pages

Feb 15, 2019
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I recently got charter spectrum internet (I was using an att hotspot for a year with no issues prior) and ever since I've gotten the new internet i have been having random timeout errors in games.
-I am on a wired connection to my router
-I updated my lan drivers when I first got the internet installed and it made my speeds jump from 10mbps to 400, which is what im paying for.
-I have run a tracert to 8.8.8.8 and have read on the forums for similar issues but have not run across anything similar to mine... not sure what my results mean.
-How do you run a constant tracert or ping to see when it happens what it says?
-sometimes i can play a game for 30 minutes before the issues, sometimes 30 seconds. ill get "Connection to server timed out" or just dropped from the game.
Thank you for any help on the issue.
I dont see a name for the router on it anywhere. its the generic charter spectrum router i guess....

View: https://imgur.com/a/pEqnQeC
 
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Deleted member 14196

Guest
Well you said you were using the hotspot with no problems and now you have problems so that’s the only thing that changed they are the culprits or can lead you to the solution