Tirdent X heat spreader fell off

[Adam Rabah]

So , as stupid as this sounds, it's all true.. I am a huge computer modder, and I was about to theme the fins on my last stick of ram to match my PC (green), i took the screws and washers out, and proceeded to slide the fin off. The damn thing wouldn't come off ( I had some difficulties with previous ones but nothing like this one) finally after trying to slide it off, the whole damn side popped off with the fins still attached...and since I was outside on my driveway where I paint, the corner of the fins landed on rough pavement, and now is dink'd up, I haven't even had this stick for 48 hours, but I don't think that matter to G.Skill or the retailer ( Canada Computers) what would you do in this case? Try and RMA? Try and convince the retailer? Or just deal with it / fix it?

I've already re-sprayed the fins to see if I can deal with the way it looks if I manage to get the side back on.

Also I see this as G.Skills fault which is mainly why I'm posting here, what's your opinion? 3/4 of the RAM sticks were just fine, and not a problem, where this one seems like the fin was actually soldered to the heatspreader, which would be a defect considering it's advertised to come of , and 75% of them did, with ease.

 

[getochkn]

Deal with it and fix it. Trying to RMA something you broke on your own free will, probably constitute fraud in some sense.

 

[Adam Rabah]

I updated the post a bit, I kinda see it as it was already broken because it didn't come off the way it was supposed to, or at all actually, I swear it's melted to the heat spreader... Also what can I use to reattach the spreader to the module?

 

[getochkn]

Ah, sorry, I misread it and didn't understand they were supposed to come off. Now if you painted it green already though, that might void it, or stop them from taking it back. lol. I'd try contacting them I guess and see what they say.