Hi there,
I hope someone with Tom's Hardware is reading this. There is a problem and something needs to be done.
AMD's graphics cards and drivers have had SERIOUS problems which are being ignored. The issue(s) seem to have started the last 3-4 months of 2019 and have gotten [much] worse with the Adrenaline 2020 drivers.
Several of us, it appears to be mostly the 5700 and Radeon VII series cards (not sure), are at the point we are having severe problems and can barely get games to run without doing unusual stuff. We are posting like crazy in AMD's community forum(s) as well as sending feedback directly to AMD with little to no affect.
What we see is typically games will play 10-15 minutes. After which the monitor screen blacks out for 2-3 seconds and the player is dumped back to the desktop if they are lucky. Sometimes, the screen stays black with the only way to recover is to power cycle the system. When we are playing games and/or watching YouTube videos, it is common for the screen image to flicker in and out.
In order to get a game to run, we have to disable various features of our card's such as disable Freesync, HDR, or other such things. We paid a LOT of money for this stuff. We should be able to use what we bought.
Another option for some of us has been to go back to an older driver. For me, I've gone back to version 19.12.1 (I think that is it) which is the version of Adrenaline prior to the 2020 release. That hasn't resolved everything though; I can play Battlefield 5 for however long as I want as many times as I want with no issues. However, if stop playing and let the monitor go to sleep and then wake up after system inactivity, I have to reboot my system before I can play the game again which has been reported.
These issues as stated started a bit toward 2019 and have gotten worse. AMD's forums are getting overrun by frustrated users reporting these issues at an ever increasing rate. It's not the same people reporting the same thing over and over; new users are joining the forums and reporting the issues in a major way. Yet, up to this point things are NOT getting better. I'm not convinced AMD is even paying attention.
For my part, I've pretty much decided to pay AMD back via the wallet; when Ampere comes out I'm heading back to Nvidia.
With rumors of a new, "big Navi" coming out soon with major performance increases and such, I feel for and am worried about potential new customers AMD may have. Plus, it would be nice if existing users can get some relief.
Perhaps an investigative article by Tom's posted on the front page would help? As part of the article research, Tom's would contact AMD to get their feedback. This contact along with the article will hopefully scare AMD and force them to take their drivers more seriously.
Just a thought. Kick it around Tom's.
Thanks,
Chris Smith
I hope someone with Tom's Hardware is reading this. There is a problem and something needs to be done.
AMD's graphics cards and drivers have had SERIOUS problems which are being ignored. The issue(s) seem to have started the last 3-4 months of 2019 and have gotten [much] worse with the Adrenaline 2020 drivers.
Several of us, it appears to be mostly the 5700 and Radeon VII series cards (not sure), are at the point we are having severe problems and can barely get games to run without doing unusual stuff. We are posting like crazy in AMD's community forum(s) as well as sending feedback directly to AMD with little to no affect.
What we see is typically games will play 10-15 minutes. After which the monitor screen blacks out for 2-3 seconds and the player is dumped back to the desktop if they are lucky. Sometimes, the screen stays black with the only way to recover is to power cycle the system. When we are playing games and/or watching YouTube videos, it is common for the screen image to flicker in and out.
In order to get a game to run, we have to disable various features of our card's such as disable Freesync, HDR, or other such things. We paid a LOT of money for this stuff. We should be able to use what we bought.
Another option for some of us has been to go back to an older driver. For me, I've gone back to version 19.12.1 (I think that is it) which is the version of Adrenaline prior to the 2020 release. That hasn't resolved everything though; I can play Battlefield 5 for however long as I want as many times as I want with no issues. However, if stop playing and let the monitor go to sleep and then wake up after system inactivity, I have to reboot my system before I can play the game again which has been reported.
These issues as stated started a bit toward 2019 and have gotten worse. AMD's forums are getting overrun by frustrated users reporting these issues at an ever increasing rate. It's not the same people reporting the same thing over and over; new users are joining the forums and reporting the issues in a major way. Yet, up to this point things are NOT getting better. I'm not convinced AMD is even paying attention.
For my part, I've pretty much decided to pay AMD back via the wallet; when Ampere comes out I'm heading back to Nvidia.
With rumors of a new, "big Navi" coming out soon with major performance increases and such, I feel for and am worried about potential new customers AMD may have. Plus, it would be nice if existing users can get some relief.
Perhaps an investigative article by Tom's posted on the front page would help? As part of the article research, Tom's would contact AMD to get their feedback. This contact along with the article will hopefully scare AMD and force them to take their drivers more seriously.
Just a thought. Kick it around Tom's.
Thanks,
Chris Smith