Took my computer in for a repair, I think they messed with my graphics cards.

owa999

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Jan 22, 2016
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Hi everyone, this is my first post on Tom's Hardware, and I needed some help. So for the past few weeks my computer had been in repair to replace the hard drive after somehow it broke. (At least that's what they told me). SO I have a question, does replaceing the hard drive have anything to do with the graphics cards? I originally had AMD Radeon Graphics That is what is on the sticker), and after running DXDIAG, it looks like I have something called AMD ATOMBIOS as my graphics card. Are these the same thing?
This questionc ame about because I can't run Project 64 ( A Nintendo 64 EMulator). That problem seems to have to do with DirectX I think?
Under DirectX Features, they all say not available. Is this normal?

Also, I can't connect to my HDTV through an HDMI cable. Whould this have anything to do with graphic cards?

I'm sorry i don't know too much about computers, but I need some help. I've already lost 500 GB of data and $110 because of a stupid hard drive malfunction, I hope these people didn't rip me off.

Thanks for your time!
 
Solution
Being someone who works for a repair shop, I will say that bad hard drives are one of the most common problems that we see, so there is a very good chance that they did not rip you off. However, it's possible that they did a poor job reloading the graphics driver. I suggest pressing your Start button, searching for and opening "Device Manager", click the drop-down arrow next to "Display Adapters", right-click on the device that is showing (it's usually just one), and select "Search automatically for updated driver software." Let it take its time, and it will either download and install the updated driver, or tell you that your current driver is up-to-date.

Also, please post the brand and model of your laptop so we may have more...
Being someone who works for a repair shop, I will say that bad hard drives are one of the most common problems that we see, so there is a very good chance that they did not rip you off. However, it's possible that they did a poor job reloading the graphics driver. I suggest pressing your Start button, searching for and opening "Device Manager", click the drop-down arrow next to "Display Adapters", right-click on the device that is showing (it's usually just one), and select "Search automatically for updated driver software." Let it take its time, and it will either download and install the updated driver, or tell you that your current driver is up-to-date.

Also, please post the brand and model of your laptop so we may have more information to assist you further.
 
Solution