Toshiba External Hard Drive now unable to be opened

[soadesh]

I have a Toshiba external hard drive (I am not sure of the model) and have used it to back up all of my photos and other documents. My old laptop, which contained all this information has now completely broken so they are now only on my external hard drive. However when I plug it into my new laptop it can be seen in 'devices' however it can not be opened to view the file?

 

[trekzone]

Hi,

You may try to use TestDisk or PhotoRec to recover and get your files off the drive. That is if the drive is still functional and has no physical issues.

 

[soadesh]

Hi,

I have tried using test disk but it can only find my C drive it still can not find my external hard drive.

Hi,

You may try to use TestDisk or PhotoRec to recover and get your files off the drive. That is if the drive is still functional and has no physical issues.