toshiba laptop issues

[sem1957]

I FORGOT MY PASSWORD TO MY TOSHIBA LAPTOP AND CAN NOT GET IN. I CAN'T EVEN GET PAST LOG IN AT ALL THERE IS NOTHING I CAN CLICK ON FOR HINTS, RESET. sTAPLES TOLD ME I HAVE A VIRUS, BUT HOW DO THEY KNOW WITHOUT LOOKING AT THE COMPUTER ANDWINDOWS 10 INSTALLED. WAS DOING FINE, NOW NOTHING. HOW CAN I RESTORE MY COMPUTER? CAN I USE A RESTORE DISK AND IF SO WHAT ONE?

 

[bignastyid]

We will not help bypass a password.
http://www.tomshardware.com/forum/id-2317968/read-passwords-lock-codes-pin-numbers.html

And please don't post in all caps.
http://www.tomshardware.com/forum/id-2083471/read-forum-rules-styling-posts.html

Thread closed