Rawa_elshaheibi :
no the storage of my laptop is only 28GB not 500 GB
What kind of hard drive is it? There should be no reason that you only have 28GB of space at all unless you purchased the laptop from an alternate source. To find what kind of hard drive it is, right click on the hardrive under "Windows Explorer" and choose properties. If you can, get a screenshot and link us to it.