I'm having the following two issues in my Toshiba Portege X20W-D and was wondering if someone can help. I've googled the problem quite a bit but haven't come up with a solution.
1. My keyboard backlight has suddenly stopped working. The windows and bios menus show keyboard backlight to be on but it is actually not.
2. The touchpad freezes if I tilt the computer at a 90 degree angle, which I sometimes do when I'm lying down and reading.
Both could have followed from a firmware update although I'm not exactly sure about the timeline. However, I also tried rolling back the firmware update but that didn't solve these issues.
Could these be hardware issues? I haven't dropped the computer or anything. I thought I'll check to see if there are possible fixes before I try taking it to a service center since the unit is still under warranty.
Thanks.
1. My keyboard backlight has suddenly stopped working. The windows and bios menus show keyboard backlight to be on but it is actually not.
2. The touchpad freezes if I tilt the computer at a 90 degree angle, which I sometimes do when I'm lying down and reading.
Both could have followed from a firmware update although I'm not exactly sure about the timeline. However, I also tried rolling back the firmware update but that didn't solve these issues.
Could these be hardware issues? I haven't dropped the computer or anything. I thought I'll check to see if there are possible fixes before I try taking it to a service center since the unit is still under warranty.
Thanks.
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