I'm trying to help a fellow with a Toshiba Satellite Pro R50-C runnsing Windowsz 10 where the keyboard is not typing the correct characters (or emits error beeps) and the Enter key does nothing. I was successful in checking it out using a pre-composed text document with all the commands I needed ans so far :
I saw that the Paragon recovery software provides a command prompt option, so I decided to check if the keyboard was working outside of Windows 10.
The keyboard (both internal and a connected external USB one) is still typing the wrong characters and the enter key on both is not working.
QUESTION:
Can a defective laptop keyboard cause all connected keyboards to misbehave?
Otherwise I'm beginning to suspect a damaged/defective motherboard.
I'm pretty good at fixing computers, but this is one of the stranger problems I've seen ...
Russell
- Ran Win10's "Troubleshoot the keyboard"
- Connected an external USB keyboard and it doesn't work either.
- Checked for viruses w/ Microbytes
- Backed it up using Paragon (free) Community Edition
- Copied all the user files (there weren't many) onto external storage.
I saw that the Paragon recovery software provides a command prompt option, so I decided to check if the keyboard was working outside of Windows 10.
The keyboard (both internal and a connected external USB one) is still typing the wrong characters and the enter key on both is not working.
QUESTION:
Can a defective laptop keyboard cause all connected keyboards to misbehave?
Otherwise I'm beginning to suspect a damaged/defective motherboard.
I'm pretty good at fixing computers, but this is one of the stranger problems I've seen ...
Russell