Question Toshiba Satellite E55-A Not Recognizing it's Wireless Network Adapter

Apr 12, 2019
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My Toshiba Laptop is not recognizing that it has a wireless network adapter installed. Going to Device Manager > Network adapters only shows Realtek PCIe GBE Family Controller. I've tried "Scan for hardware changes", tried multiple reboots/restarts, and the laptop is plugged in and fully charged while troubleshooting. Not able to find a solution to this issue yet, any help is appreciated.
 

digitalgriffin

Distinguished
Jan 29, 2008
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Toshibas have several design problems on their laptops that I know existed up to Haswell (possibly later). Quite simply the Realtek audio and NGFF wifi cards would simply overheat or burnout. Not one person I know didn't have this issue and tech support never addressed it in their support forums. They knew it was a problem.

If you can't get the card to be seen, a $15 nano USB wifi receiver will work as a suitable replacement.
 

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