Question Toshiba Satellite L55W Battery Power Issues

Jul 10, 2019
Replaced the battery in my Toshiba Satellite L55W. The battery had "bulged" and eventually got to the point that as soon as I would unplug the AC adapter, the laptop would immediately power off. After replacing, it appears the new battery is not being recognized. It never shows as charging. The laptop continues to lose power immediately after disconnecting the power cord. New battery is NOT OEM.

Troubleshooting steps thus far:
  1. There did not appear to be any visible internal damage as a result of the "bulged" battery.
  2. Multiple posts online suggested the following which did not resolve:
    1. Remove battery
    2. Hold power button for 20 secs
    3. Connect AC Power and boot
    4. Connect battery
  3. Deleted/Updated Battery driver (Microsoft ACPI-Compliant Control Method Battery )
Any further suggestions would be appreciated.
Last edited: