Hi,
I somehow hit one or more keys on my keyboard by accident and ever since then, several keys no longer match the key characters when pressed and my keyboard is not working at all as it used to. For example, in Word, if I press ''1', the Word help box pops up, but I cannot type a number "1" at all. If I press "2", a message at the bottom of the screen says, "The specified text is not a valid building block name" but if I press "2" again, it appears on the screen. Some letter keys work normally but others do not and either type numbers instead or nothing at all. In addition, my Enter key does not seem to work at all. I have already tried to uninstall the keyboard but it does not allow me the option to do so in the device manager and I have no idea of what else to do to try and fix this problem. I cannot seem to find any advice for my laptop model, so I'm asking here if anyone can help. Thank you in advance!
I somehow hit one or more keys on my keyboard by accident and ever since then, several keys no longer match the key characters when pressed and my keyboard is not working at all as it used to. For example, in Word, if I press ''1', the Word help box pops up, but I cannot type a number "1" at all. If I press "2", a message at the bottom of the screen says, "The specified text is not a valid building block name" but if I press "2" again, it appears on the screen. Some letter keys work normally but others do not and either type numbers instead or nothing at all. In addition, my Enter key does not seem to work at all. I have already tried to uninstall the keyboard but it does not allow me the option to do so in the device manager and I have no idea of what else to do to try and fix this problem. I cannot seem to find any advice for my laptop model, so I'm asking here if anyone can help. Thank you in advance!