Toshiba Satellite P500 constantly freezes in windows 7

Bing Bai

Honorable
Aug 5, 2013
5
0
10,510
I have a satellite P500, Model No. PSPE8C-026006 for 3 years. Core 2 Quad Q9000 @ 2.00 GHz, 2.00 Ghz, 6 GB Ram, 1TB HD.64 bits windows 7 OS. Even though it's 3 yr old, it's still decent Spec

It keeps freezing up randomly without warnings . It won't responds to any key until I push Power button to restart. The freeze happens at the different time internal. Sometimes, a few minutes after I rebooted the computer, sometimes 5-6 hours. But I notice the 2nd freeze always happen much faster right after I restarted the computer after 1st freeze

I use McAfee from day one, and ran system scan every week. No Virus

the symptom started after a year after I got the laptop. It happens when I downloading using torrent

I have tried many methods online, didn't work. so I reformatted the whole computer.

After reinstall Windows 7. it's no freeze for a year. then the freeze happening again.

it first happened after I am downloading with torrent for a long period of time.

then the freeze hit faster and more random. after half hour of download jobs starts, it freezes. after I restarted, begin the download job again just for a few minutes, it freezes

then, I just stopped downloading anything with torrent, but now, the symptom is becoming more severe. I am just watch a streaming video on YouTube or downloading a software from the browser, the system just freezes up

I don't know if this is software or hardware issue Please help
 
Solution
Hi

Trust me, it's not software it's hardware.

I have same problem with my piece of junk P500. It is extremely frustrating to get a blue screen out of nowhere. It sometimes happens several times a session.

After much investigation I have concluded it is a heat problem. These things don't have sufficient cooling and overheat easily causing a crash. I had some techs look at it over several days and they agreed. They put some cool gel or whatever it is over the heat syncs to help but still no good.

I contacted Toshiba and said that they had sold me a product that could not perform it's required objectives and that I wanted a refund. Of course they didn't want to know about it stating their were no "known problems" in this regard.

My...
Hi

Trust me, it's not software it's hardware.

I have same problem with my piece of junk P500. It is extremely frustrating to get a blue screen out of nowhere. It sometimes happens several times a session.

After much investigation I have concluded it is a heat problem. These things don't have sufficient cooling and overheat easily causing a crash. I had some techs look at it over several days and they agreed. They put some cool gel or whatever it is over the heat syncs to help but still no good.

I contacted Toshiba and said that they had sold me a product that could not perform it's required objectives and that I wanted a refund. Of course they didn't want to know about it stating their were no "known problems" in this regard.

My parents had a Satelite that gave them nothing but grief as well. Never again. Next time I'll pay the extra coin and go for a more reputable/reliable brand.

 
Solution
I have been struggling with this problem for months. Checked hardware, memory, done everything. Nothing helped until I did this:
Control Panel -> Device manager -> Network adapters -> Wireless network adapter -> Driver -> Roll Back Driver

Problem solved. Toshiba's Network adapter update doesn't fit all drivers. Rolling back to the original driver eliminated all freeze-ups.

 


Thank you it worked like a charm