Hi all. Desperately trying to figure this one out. Laptop is only 1 year and 3 months old -used maybe 4-5 times a week. The laptop just shuts down - even when it's plugged in. Battery shows 0% , but when I plug it in to charge, it says
"0% plugged in - not charging". Battery was healthy and had no problems with charge prior to this sudden issue. I uninstalled ACPI Compliant Control Battery Method and let Windows reinstall it (runnining Windows 8.1). Didn't help. Also - this laptop has an unremoveable battery, so I can't take it out and reseat it. ANY SUGGESTIONS? Thank you in advance! I'm at a loss
"0% plugged in - not charging". Battery was healthy and had no problems with charge prior to this sudden issue. I uninstalled ACPI Compliant Control Battery Method and let Windows reinstall it (runnining Windows 8.1). Didn't help. Also - this laptop has an unremoveable battery, so I can't take it out and reseat it. ANY SUGGESTIONS? Thank you in advance! I'm at a loss