Hi all.
I've got a brand new Ideapad S540-15IWL GTX laptop. From the day I bought, I am experiencing a touchpad problem. After working just fine for 5-10 minutes, it starts to freeze for 3-4seconds and then revives. When I turn off and on touchpad from keyboard shortcut, it suddenly works though. There's no problem when I plug in an external mouse. I've updated all drivers from Lenovo's support page. Actually, there's no driver specific for touchpad but there's serial I/O driver and others under the chipset title. I found a general synaptics driver for win10 and installed it. I even installed a fresh windows 10. Nothing worked.
Thing I noticed is that there's no synaptics tab on the mouse properties window. I suspect it's a problem with the touchpad itself but I want to be sure I did everything before sending it to a Lenovo service supplier.
Any help would be much appreciated.
I've got a brand new Ideapad S540-15IWL GTX laptop. From the day I bought, I am experiencing a touchpad problem. After working just fine for 5-10 minutes, it starts to freeze for 3-4seconds and then revives. When I turn off and on touchpad from keyboard shortcut, it suddenly works though. There's no problem when I plug in an external mouse. I've updated all drivers from Lenovo's support page. Actually, there's no driver specific for touchpad but there's serial I/O driver and others under the chipset title. I found a general synaptics driver for win10 and installed it. I even installed a fresh windows 10. Nothing worked.
Thing I noticed is that there's no synaptics tab on the mouse properties window. I suspect it's a problem with the touchpad itself but I want to be sure I did everything before sending it to a Lenovo service supplier.
Any help would be much appreciated.