Hello,
I just purchased a new Gateway GWNC31514 laptop. The touchpad worked fine in Windows 11 but isn't detected in Windows 10 or Ubuntu 20.04. For Windows 10, I've installed all the available drivers from Gateway's website and the latest OS updates and available drivers from the Microsoft Update tool. I booted into a live session of Ubuntu 20.04 to see if I'd have better luck with the touchpad and maybe dig out the touchpad's hardware info. Neither OS even see's the hardware. Any ideas on why the touchpad is seen and works in 11 but isn't detected in the other OSs?
Thanks in advance!
Rob
I just purchased a new Gateway GWNC31514 laptop. The touchpad worked fine in Windows 11 but isn't detected in Windows 10 or Ubuntu 20.04. For Windows 10, I've installed all the available drivers from Gateway's website and the latest OS updates and available drivers from the Microsoft Update tool. I booted into a live session of Ubuntu 20.04 to see if I'd have better luck with the touchpad and maybe dig out the touchpad's hardware info. Neither OS even see's the hardware. Any ideas on why the touchpad is seen and works in 11 but isn't detected in the other OSs?
Thanks in advance!
Rob