Touchscreen stopped working shortly after updating to Windows 10

[haveyoumetrandy]

I updated my computer (Asus X553MA) to windows 10 a few days after the release became available for my computer. Up until the upgrade from windows 8.1 update, I was having no problems with my touchscreen whatsoever. But once I upgraded, my touchscreen and touch pad functionality ceased to work. I went to the I installed all the windows updates (not like I really had much of a choice to begin with), and installed all of the updates available for windows 10 from the Asus webpage. I managed to regain all of my multigesture touch pad functionality, but my touchscreen still ceases to work.

I saw in one of the other forums that going through the device manager and modifying some settings, you are able to get your touchscreen to work, but the setting that needs to be modified, is not available on my computer. I have also restored my computer to a point after the upgrade to windows 10 to where I knew my touchscreen was working, but I've had no luck. Please help?

 

[Pearlmaster]

Hello,

Please try the following;

Step 1: Press the windows start button + the "x" key
Step 2: Select "Device Manager" from the list of options
Step 3: Click the drop down menu for "Mice and other pointing devices"
Step 4: If you have 2 drivers there then you have found the correct driver
(If there is only one I will include instructions on how to find the correct driver for your computer).
Step 5: Select your touch screen driver from within "Mice and other pointing devices" and double click on it to bring up the advanced options.
Step 6: Click on the "Driver" tab from within that newly opened window
Step 7: Click "Roll Back Driver"
(That should have reset to the last touch screen driver your computer had.)
Step 8: Restart your device so that the computer can configure the changes in drivers
If all goes well your touch screen should work like new again.

Now if you had a single driver in the "Mouse and pointing devices" drop down menu.
Complete these steps one and two like you had in your first attempt.

Step 3: Click the drop down for "Human interface Devices"
Step 4: Look for the driver labeled "HID-compliant touch screen"
Step 5: Select the driver by double clicking on it
Step 6: Click on the "Driver" tab
Step 7: Click "Roll back Driver"
If the device was successfully rolled back go ahead and restart your device to let windows configure the device changes.
It should work like it was supposed to, your touch screen should work the way you want it.