[SOLVED] TP-Link powerline adapter randomly drops connection


Jan 8, 2018
I have been using a pair of TP-Link AV500 powerline adapters for a few years now to get ethernet to my PC. However, a few months ago, they dropped the connection entirely. Windows said I had a connection, but no internet. Normally unplugging and replugging an adaptor back into the wall outlet was enough to get internet back, but no matter what I did, it refused to connect again.

Eventually though, after trying new adapters and ethernet cords which also failed, the connection came back on my old setup and I didn't have any problems since.

Until recently when the same issue has now come back for no reason whatsoever.

Any feedback is appreciated, and no, I can't get a direct wired connection, this is the best I can do.
Have you run the tpPLC Utility? It'll tell you how strong the connection is between the two.

From my experience setting up in various houses. There is a huge difference in the reliability and range of those older units and the newer TP-Link AV1200, AV1300 and AV2000 series (not to be confused with the Zyxel of the same name). The 2x2 MIMO they use makes a difference.