Trace Route Question

[ferny111]

Hey guys, I have been having some networking problems as of recent. My internet was running smoothly and then, a week ago, there was a major slowdown. This occurred across all my devices (2 cell phones, 1 laptop, 1 tablet, 2 pcs connected by cable). At first I thought it was simply due to it being peak hour, but it continued well into the night (about 2am) and has been the same since. Now the problem is that I keep having intermittent disconnections where every few seconds the internet will connect and disconnect. As a result, I believe I am suffering from quite a bit of packet lost (around the 2% mark). This is not so significant when simply browsing about, however, video streaming suffers, occasional web pages and images take a long time to load, and online gaming is simply impossible with about 5 seconds of normal gameplay followed by lag (in which stuff happens) and then I am le dead. I have tried several things from a modem reset, a soft and hard router reset, to checking for router firmware update, running anti-malware software, and bypassing the router by directly plugging a pc into the modem. It still persists. My pings within gaming stay low (<100) but sometimes it drops to 0 for a fraction of a second. I ran a couple ping tests, a speed test and a trace route (all to google). I will post the tracert scores below, but I wanted to know if there was any way to pinpoint where about the packet loss occurs from this. The problem occurs at points 4 through 9. Any input is appreciated, I am running on cable btw.

 

[ferny111]

Ping Test
C:\Users\Ferny>ping google.com

Pinging google.com [173.194.43.103] with 32 bytes of data:
Reply from 173.194.43.103: bytes=32 time=15ms TTL=56
Reply from 173.194.43.103: bytes=32 time=12ms TTL=56
Reply from 173.194.43.103: bytes=32 time=11ms TTL=56
Reply from 173.194.43.103: bytes=32 time=12ms TTL=56

Ping statistics for 173.194.43.103:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 15ms, Average = 12ms

C:\Users\Ferny>ping google.com

Pinging google.com [173.194.43.103] with 32 bytes of data:
Reply from 173.194.43.103: bytes=32 time=12ms TTL=56
Reply from 173.194.43.103: bytes=32 time=11ms TTL=56
Reply from 173.194.43.103: bytes=32 time=12ms TTL=56
Reply from 173.194.43.103: bytes=32 time=15ms TTL=56

Ping statistics for 173.194.43.103:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 15ms, Average = 12ms

 

[ferny111]

Traces
C:\Users\Ferny>tracert google.com

Tracing route to google.com [173.194.43.103]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms HUMBLE-HIPPO [192.168.1.1]
2 10 ms 9 ms 15 ms 10.126.236.1
3 14 ms 11 ms 11 ms 24.156.142.241
4 20 ms 15 ms 15 ms gw02.wlfdle-ge7-1-2.mtnk.phub.net.cable.rogers.c
om [69.63.248.5]
5 13 ms 12 ms 15 ms 69.196.136.164
6 * 12 ms 15 ms 72.14.212.134
7 12 ms 11 ms 11 ms 209.85.255.232
8 14 ms 15 ms 22 ms 72.14.239.73
9 11 ms 12 ms 10 ms yyz08s10-in-f7.1e100.net [173.194.43.103]

Trace complete.

C:\Users\Ferny>tracert google.com

Tracing route to google.com [173.194.43.103]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms HUMBLE-HIPPO [192.168.1.1]
2 8 ms 7 ms 9 ms 10.126.236.1
3 12 ms 11 ms 11 ms 24.156.142.241
4 27 ms 15 ms 19 ms gw02.wlfdle-ge7-1-2.mtnk.phub.net.cable.rogers.c
om [69.63.248.5]
5 14 ms 14 ms 50 ms 69.196.136.164
6 * * * Request timed out.
7 11 ms 12 ms 19 ms 209.85.255.232
8 16 ms 18 ms 13 ms 72.14.239.73
9 17 ms 13 ms 11 ms yyz08s10-in-f7.1e100.net [173.194.43.103]

Trace complete.

C:\Users\Ferny>tracert google.com

Tracing route to google.com [173.194.43.100]
over a maximum of 30 hops:

1 <1 ms 1 ms <1 ms HUMBLE-HIPPO [192.168.1.1]
2 7 ms 11 ms 7 ms 10.126.236.1
3 22 ms 15 ms 11 ms 24.156.142.241
4 24 ms 15 ms 12 ms gw02.wlfdle-ge7-1-2.mtnk.phub.net.cable.rogers.c
om [69.63.248.5]
5 103 ms 38 ms 13 ms 2120.ae1.bdr04.tor.man.teksavvy.com.packetflow.c
a [69.196.136.68]
6 42 ms 16 ms 11 ms 72.14.212.134
7 12 ms 14 ms 11 ms 209.85.255.232
8 77 ms 61 ms 12 ms 72.14.239.73
9 12 ms 11 ms 11 ms yyz08s10-in-f4.1e100.net [173.194.43.100]

Trace complete.

C:\Users\Ferny>treacert google.com
'treacert' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\Ferny>tracert google.com

Tracing route to google.com [173.194.43.100]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms HUMBLE-HIPPO [192.168.1.1]
2 10 ms 8 ms 11 ms 10.126.236.1
3 13 ms 15 ms 14 ms 24.156.142.241
4 16 ms 12 ms 15 ms gw02.wlfdle-ge7-1-2.mtnk.phub.net.cable.rogers.c
om [69.63.248.5]
5 21 ms 13 ms 10 ms 2120.ae1.bdr04.tor.man.teksavvy.com.packetflow.c
a [69.196.136.68]
6 22 ms 15 ms 10 ms 72.14.212.134
7 26 ms 60 ms 64 ms 209.85.255.232
8 40 ms 43 ms 14 ms 72.14.239.73
9 12 ms 13 ms 13 ms yyz08s10-in-f4.1e100.net [173.194.43.100]