Hello, I've had this problem with my computer where it crashed, and suddenly won't boot, I power on, it shows BIOS options, then goes to a fully black screen with a underscore in the top left, not flashing just there. I cloned a harddrive from another computer (with working Windows) and it boots, but it has a lot of stuff that I don't need and isn't mine so I need to reset it, except if I attempt to reset it says,"cannot find Windows recovery environment" so I'm trying to use an application to clone ONLY Windows files to another harddrive and start new, is there any apps or any suggestions y'all have?