Mar 23, 2019
2
0
10
Greetings everyone!

I've ran into a problem and don't know how to solve it. My uncle bought a new computer, and I don't know how to transfer the bank certificate, since the export private key option is grayed out. The old computer (computer A) is an old Toshiba laptop with Windows 8.1 installed. The certificate shows up in both Internet Explorer and Google Chrome. I tried exporting in both, but the 'private key' option is greyed out, which means I can't import it to the new computer (computer B) which is a brand new Lenovo laptop with Windows 10 installed.

Is there a way? On a further note, the certificate shows up in Certificates Manager on computer B, I just can't get it to show up in either of the browsers (Microsoft Edge or Google Chrome).

Some help would be greatly appreciated.