Question Trident Z Lighting Control not detecting RAM in Slots and other issues...

Jan 23, 2020
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Hi,

I have tried everything I can think of to get this working. It's a bit of a long winded situation that I will try and explain and I really hope someone can help.
Before we get in to it, I am aware that the gigabyte software is SH@# but we have no other software to use to control the mobo lighting.

So, yesterday I noticed that everytime I tried opening the RGB Fusion app, it would say "Please Wait..." and then just exit. the same would happen with the Trident Z lighting control Software.

So I started the whole troubleshooting saga and eventually
  • completely uninstalled ALL Gigabyte software and G.Skill Trident Z Lighting Control Software.
  • I used CCleaner to remove any remnants of files and cleaned up the registry as well.
  • I also manually scanned my entire drive for an anything related to RGB Fusion and G.Skill
  • I then reinstalled the RGB Fusion software and I was surprised to see it work. However, NOW I can only control my mobo RGB and not the RAM.
The RAM is now stuck on RAINBOW.



So I figured, well I don't care, I will anyway control the RAM using the Triden Z Lighting Control software but when I started the G.Skill app, it also opened now but shows NO RAM sticks to manage.

So then I realise that the RAM is now not being detected.



And so I start becoming concerned that maybe CCleaner has borked my drivers or OS or something but then I realised that this all started BEFORE I touched CCleaner so.....
  • I shut the machine down, removed and reseated the RAM sticks and tried again....NOTHING
  • Then I shut the machine down, cleared the CMOS and reset the BIOS settings and tried again....NOTHING
  • I then ran sfc /scannow from the command line as administrator....NOTHING
  • I then ran DISM /Online /Cleanup-Image /ScanHealth from the command line as adminstrator....NOTHING
  • I tried REINSTALLING the Chipset drivers and reboot....NOTHING
Then I look over to the LED display on my Galax 2080 ti HOF and notice that the display info is not showing. So...
  • I check if the Xtreme Tuner software is running and it is.
  • So I open up the app and exit it and restart it and the LED display STILL shows NOTHING.


So now I am at a loss...I don't know where to from here....

Has anyone got ANY suggestions for me?? I would really appreciate someones help here.
 
Last edited:
Jan 23, 2020
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So some news, Reinstalling the Xtreme Tuner for the Galax 2080ti HOF GPU seems to have resolved the LED Display issue.

so 1 down...
 
Jan 23, 2020
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FINALUPDATE: is the following for any future people having the same problem.

I was ready to reinstall my windows when I read somewhere that someone downloaded the ASUS Aura software and was able to control their RAM Modules that way.

So I figured that if I was going to reinstall, I had nothing to lose....

It worked! I can't believe it. Running the ASUS Aura software to control my G.Skill RAM on a Gigabyte Aorus Master.

GG!!! o_O
 
Jan 23, 2020
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Yup, already running latest F11 BIOS at the time of troubleshooting and if it was BIOS, then the ASUS Aura app would also not work.

I suspect that this is related to the GSkill and Gigabyte software not playing nice together and corrupting a driver or registry entry or something but I'm happy to continue to use the ASUS software cause it seems to have better developers on it.
 

notea

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Dec 23, 2011
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Yup, already running latest F11 BIOS at the time of troubleshooting and if it was BIOS, then the ASUS Aura app would also not work.

I suspect that this is related to the GSkill and Gigabyte software not playing nice together and corrupting a driver or registry entry or something but I'm happy to continue to use the ASUS software cause it seems to have better developers on it.
i just remembered, i used to own an aorus Z370 ultra gaming and had massive issues with RGB, thing was i had to install app center and launch the other apps from there to make it work
 
Feb 9, 2020
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I have the same Motherboard and ram and had same issue as you. The new version of RGB fusion fixed it for me.
Release B20.0122.1
 

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