Trident Z RGB 8 X 2GB 3200mhz CAS14 only running at 2133mhz and CAS15

[joaobento1691]

Hi guys,

So today I bought this RAM and it should be running at 3200mhz but it is running at 2133mhz instead. I've read that it is ok for other users but to make sure I post here 4 screenshots so you guys can help me!

https://gyazo.com/545805df804a0c3a234f5c5bd52af0b2

https://gyazo.com/a0c80e8d5a7be6f5358a26a271c565ab

https://gyazo.com/1b40359883a1c063b9a73370f0c2e567

https://gyazo.com/1b213049a32ed8af6e80232bdae278c5

(Links because the images werent showing)

Thank you!

 

[Barty1884]

That's the base JEDEC standard for DDR4. To run at the rated 3200MHz, you'll need to enable the XMP profile (A-XMP, whatever AMD are calling it)

Being a 1st Gen Ryzen platform though, did you check the QVL for compatibility?

 

[Lutfij]

Can you please pass on the following:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:

If you're board allows you to go to that number, make sure you're on the latest BIOS update for your motherboard, then manually input the timings, frequency and the voltage in BIOS(if Ryzen) or enable X.M.P(for Intel).

 

[joaobento1691]

Hi guys,

So I turned on A-XMP but the only profile that works is the 2933mhz the 3200mhz makes my pc turn on and off every 3 seconds... Maybe I should update my BIOS? Or do I need a new motherboard?

My specs:

MB: B350M Mortar
CPU: Ryzen 5 1600
RAM: Trident Z RGB 8 x 2GB 3200MHZ CAS14
GPU: MSI Radeon RX 580 Armor

Thanks.

 

[Barty1884]

A BIOS update (if available) may help.

There are limitations with memory & first gen Ryzen/B350 though - where 2933MHz tends to be the best a lot of kits can do, unless they're specifically tested/rated for 3200MHz (and they'd appear on the QVL list on motherboard vendors website).

 

[joaobento1691]

Ok, I updated my BIOS of my B350M Mortar and now I can run it at 3200mhz. Thank you very much!