Question Tried updating graphics driver, screen went black during installation. didn't work

Sep 3, 2020
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I got this computer freshly built from best buy today. I got the window's updates and tried to update my AMD Radeon 5700 XT, but the installation took a long time and then the screen turned black. I waited for upwards of an hour, but it never turned back on. I had to force shut off the computer and turn it back on. When it turned back on the computer was still on the old drivers. what do i do to fix this ?
 

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