trojan in my network

[alpapp]

I recently had a problem and called netgear. They diagnosed the problem to be the Zeus Trojan on my Network, not my computer. They removed and installed protection (Velocity software) my Network (for a price). They repeated said that this was not in my computer but the network and now any device linked to my network is protected. I am confused. Where is my Network and how did they put protection there that they said would not interfere with my current virus protection?

 

[Someone Somewhere]

I'm confused too.

Are you certain that you called Netgear? There's a lot of shady businesses posting 1-800 numbers around claiming to be the tech support department of various companies.

I suspect you've been scammed, unfortunately.

 

[RAZER Gamer]

Yeah it sounds like you have been scammed, they wouldn't put protection in like that for money.