Trouble Installing AMD GPU Driver in Windows XP

[CodyMondo]

Hello! been over a year since i posted here but i have a Windows XP "retro computer" that i installed my Radeon HD 7570 in but i have been 3 days trying to get the GPU drivers to install.
when i got to AMD's site and do the system check thing it installs the catalyst control center, and thats it. nothing else anywhere, no info, no drivers nothing.
When i put my GTX960 in it a while ago for testing it installed find and was really straight forward but im having no luck with my 7570.
I Also have an 8500GT but i really dont want to use it as the 7570 is worlds more powerful.

EDIT: I Also ran DDU several times so its just running on the standard VGA mode

SPECS
Windows XP Pro 64bit
C2D E7500
2GB DDR2 800
80GB hard drive

 

[rgd1101]

http://support.amd.com/en-us/download/archive/radeon-prer300-xp
try this

 

[4745454b]

http://support.amd.com/en-us/download/desktop?os=Windows+XP+-+64&RenderOnServer=true

Those should be the right driver. I don't see a driver only option there, just the download for CCC. You said it installed but "nothing else anywhere, no info, no drivers nothing." How do you know the drivers weren't installed? They are a part of CCC.

 

[rhysiam]

Have you tried to manually choose the right driver? XP-64bit is a pretty unusual OS choice. It's possible that AMD "system check" is reporting the wrong OS, or there's some issue with their coding for XP 64bit. Given how few people are running that OS, it's not unusual.

Here's the 7700 series driver page. Try manually downloading and installing the XP-64 version: http://support.amd.com/en-us/kb-articles/Pages/AMD-Radeon-7000-Series-Drivers.aspx
The driver is 3 years old now, but XP is well past end-of-life, so you can't really expect good support.

Just FYI on another note, I hope you're running an AV product there, because that global ransomware worm which has hit over 200,000 computers and counting can operate with impunity on an XP system. It'll look for and ransom any shared drives too, so if you really don't care about the machine, just make sure it doesn't have network access to any data that you do actually care about.

 

[CodyMondo]

http://support.amd.com/en-us/download/archive/radeon-prer300-xp
try this

i did that and i got the endlessly annoying "this is not a valid win32 application" error

4745454b and rhysiam, ill try both of those and report back
and yes im aware of the ransomware going around so when im not on that computer i pull the USB wifi stick and i updated my everyday Windows 8.1 rig yesterday

 

[rhysiam]

4745454b and rhysiam, ill try both of those and report back
and yes im aware of the ransomware going around so when im not on that computer i pull the USB wifi stick and i updated my everyday Windows 8.1 rig yesterday

Let us know how you get on.

@4745454b makes a good point - are you sure the drivers aren't installed? Because all you generally get is CCC. Your device manager should then identify the display adaptor properly as a 7570 with correct drivers and no little yellow "!".

RE the Ransomware, I just checked out of curiosity, and it looks like Microsoft actually released a security patch over the weekend/late last week for Windows XP which will prevent the attack, but obviously not protect you if the malware has already gone to work. So just make sure your XP machine is fully up to date and you're protected from this particular attack, at least for now.

 

[CodyMondo]

Have you tried to manually choose the right driver? XP-64bit is a pretty unusual OS choice. It's possible that AMD "system check" is reporting the wrong OS, or there's some issue with their coding for XP 64bit. Given how few people are running that OS, it's not unusual.

Here's the 7700 series driver page. Try manually downloading and installing the XP-64 version: http://support.amd.com/en-us/kb-articles/Pages/AMD-Radeon-7000-Series-Drivers.aspx
The driver is 3 years old now, but XP is well past end-of-life, so you can't really expect good support.

Just FYI on another note, I hope you're running an AV product there, because that global ransomware worm which has hit over 200,000 computers and counting can operate with impunity on an XP system. It'll look for and ransom any shared drives too, so if you really don't care about the machine, just make sure it doesn't have network access to any data that you do actually care about.

That worked somewhat, i have the Catalyst install manager installed, but nothing has changed. when i go to device manager it says "Standard VGA graphics adapter" with the yellow ! on it. what im i missing here?

 

[rhysiam]

That worked somewhat, i have the Catalyst install manager installed, but nothing has changed. when i go to device manager it says "Standard VGA graphics adapter" with the yellow ! on it. what im i missing here?

How frustrating. Sorry, but I really don't know what else to suggest. XP was released almost 16 years ago now. It's not really surprising that you're having issues.

You could try logging an issue with AMD support. Or perhaps someone else here can help you out. But that's definitely the right driver, so I don't know what else to suggest other than moving to a modern, supported OS where your 7570 will almost certainly work just fine.

 

[CodyMondo]

That worked somewhat, i have the Catalyst install manager installed, but nothing has changed. when i go to device manager it says "Standard VGA graphics adapter" with the yellow ! on it. what im i missing here?

How frustrating. Sorry, but I really don't know what else to suggest. XP was released almost 16 years ago now. It's not really surprising that you're having issues.

You could try logging an issue with AMD support. Or perhaps someone else here can help you out. But that's definitely the right driver, so I don't know what else to suggest other than moving to a modern, supported OS where your 7570 will almost certainly work just fine.

i had the 7570 in my Win 8.1 PC when my GTX960 failed. thing is, this windows XP PC is for older games. late 90's early 2000's.

 

[4745454b]

And it worked in the 8.1PC? If you install CCC and you still have the yellow ! that could mean dead hardware. Might want to try updating your bios. I know AMD cards went to PCIe 3.0 before Nvidia ones and had issues running in older system. A bios update can fix this.

 

[CodyMondo]

And it worked in the 8.1PC? If you install CCC and you still have the yellow ! that could mean dead hardware. Might want to try updating your bios. I know AMD cards went to PCIe 3.0 before Nvidia ones and had issues running in older system. A bios update can fix this.

My motherboard is and Intel DG41RQ, i'll try a bios update. And yes the 7570 worked flawlessly in my 8.1 PC. played hours of GTA V and Black Ops 2. mines the 1GB DDR3 model

 

[CodyMondo]

BIOS Update didnt no anything. i went to the add hardware wizard and went to the GPU and it says Error 10 this device cant start. Should i try the 8500GT? i dont know if it works it was given to me along with an Athlon 64 X2

 

[4745454b]

That sure as heck sounds like an incompatible device. If the card was broken it would spit out error code 43. If a Bios update doesn't fix it, and your OS is fully patched, then it just won't work with that board.

Doing some looking online the 8500GT and Intel DG41RQ are both PCIe. I'm assuming they mean PCIe 1.0. The 7570 is a PCIe 2.0 card and I remember AMD moving ahead and having issues getting their cards running on older boards. I thought this happened with the move to PCIe 3.0, but seeing as that's a newer spec perhaps it was PCIe 2.0. Assuming the card does work in your newer board I'm assuming it's this issue again. It's supposed to be backwards compatible, but I remember people having issues. A bios update is supposed to fix it, but if the manufacturer doesn't make the update then it won't work. Assuming everything is plugged in correctly and the 7570 still works in other machines, I'd guess that's your problem.

 

[CodyMondo]

That sure as heck sounds like an incompatible device. If the card was broken it would spit out error code 43. If a Bios update doesn't fix it, and your OS is fully patched, then it just won't work with that board.

Doing some looking online the 8500GT and Intel DG41RQ are both PCIe. I'm assuming they mean PCIe 1.0. The 7570 is a PCIe 2.0 card and I remember AMD moving ahead and having issues getting their cards running on older boards. I thought this happened with the move to PCIe 3.0, but seeing as that's a newer spec perhaps it was PCIe 2.0. Assuming the card does work in your newer board I'm assuming it's this issue again. It's supposed to be backwards compatible, but I remember people having issues. A bios update is supposed to fix it, but if the manufacturer doesn't make the update then it won't work. Assuming everything is plugged in correctly and the 7570 still works in other machines, I'd guess that's your problem.

the Intel board is PCI-E 2.0 so i dont see why its not working. guess ill try the 8500GT.

 

[CodyMondo]

The 8500GT is working perfectly. drivers installed without issue and its now running games again...altho i wonder if the integrated graphics are better then this 8500GT...

 

[4745454b]

You'd have to test to make sure. Going from memory, the G41, etc are all junk as far as gaming goes. They are basic graphic outputs. Nothing more.

 

[CodyMondo]

The 8500GT is better, but not by much.
Intel G41 Express Chipset scores 81
the 8500GT scores 139
Intel HD4600 scores 708
and the HD 7570 scores 1,029