Trouble installing windows on fresh samsung 970 evo

[dominic.j.smith]

I had trouble with a 960 evo 250gb ssd that was my main boot disk. I was getting lots of BSOD errors so I decided to do a fresh install. I wiped the disk using gparted then tried to install windows again, but I constantly got a "Windows could not retrieve information about the disks on this computer" error. I figured the disk must be broken. So I bought a 970 evo (NVMe M.2) ssd. And swapped them. But I'm getting the same error when I try and install Windows 10.

I'm installing windows 10 home from USB (official usb stick, not one I have made).

I'm really stuck here, any help is most gratefully received..!

Other info:

Motherboard - Asus - Prime Z370-A - Latest firmware

Memory - Corsair - Dominator Platinum 32GB (2 x 16GB) DDR4-3000

Processor - Intel - Core i7-8700K 3.7GHz 6-Core

Power Supply - Corsair - CX 500W 80+ Bronze Certified Semi-Modular ATX

 

[karenjoly]

Make another usb install device-media creation tool- from
https://www.microsoft.com/en-ca/software-download/windows10
The one you are using may be corrupted.

 

[dominic.j.smith]

Thanks Karen, doing that now!

 

[dominic.j.smith]

Oh! It's working, so far!

 

[dominic.j.smith]

Yep that worked! I can't believe it was the official install usb that was the problem. Thanks for your help Karen.

 

[karenjoly]

np