Troubles getting ram to work with motherboard

[Tommyboio]

I have an Asus H110M-c Mobo and 2x 8gb 2133 MHz DDR4 hyper x and I can only seem to get it to work with only one in. Both work. After looking at threads I'm wondering if this will ever work the people from whom I've bought parts said it was compatible but am I only able to just run the one? If it's compatible any suggestions on what to do next IV tried enabling xmp.

 

[Multipack]

If you have tried two in all various combinations of slots then you could have a memory controller issue caused by bent pins or some other issue with the socket. Or maybe a corrupted BIOS. If one works, they both should, at least in single channel (unless you have only two slots then single channel isnt an option). Start off by resetting your BIOS by clearing CMOS maybe.

 

[Guest]

Keep one slot for one RAM's each and try inserting them one at a time in each slot and boot and then try inserting both. I had the same problem which worked when I did this.

 

[Tommyboio]

So I only have 2 slots and it's only boots in one of them being the dimm_b1 had the same problem with my gigabyte h110 but at the store they found one slot defective and sold me this one saying it should be compatible with both stick

 

[Multipack]

Can you get a readout of both RAM modules on CpuZ to see exact model etc? Are they on this compatible parts list? http://dlcdnet.asus.com/pub/ASUS/mb/LGA1151/H110M-C/H110M-C_DIMM_QVL.pdf?_ga=1.221698008.1558520868.1473808227

 

[Ironsounds]

Hello... 1) Remove your MB battery and clear/reset your CMOs, everytime you move or change RAM sticks... The BIO's will be forced to re-read communication settings for your installed hardware.
2) check your MB default RAM Voltage and make small increases to it for the extra stick.

 

[Tommyboio]

I think this might be it I have the HX421C14FBK2/16 which isnt on the list?

 

[Multipack]

...only reset your CMOS if you know what BIOS settings you had before the reset though or you may run into OS compatibility issues. If they were all factory default anyway it wont matter. I thought newer gen boards automatically recognized new RAM and prompted you on boot Ironsounds? I dont have to reset CMOS on mine, it just prompts me to reset values by pressing F1/F2 on boot but then maybe not all 6th gen boards do?

 

[Multipack]

I think this might be it I have the HX421C14FBK2/16 which isnt on the list?

Manufacturers can't check every model out there but Kingston 2133 ones close enough to yours are supported so they probably are. Try what Ironsounds said but back up your BIOS profile first if you have ever changed anything in there as it'll get reset to factory default.

 

[Ironsounds]

@Multipack
Hello... 1) You may have a multi-Bio's equipt MB...
2)Default values are GOOD values to start with in any new build or re-commissioning of OLD MB's... How much (items) do you need to customize in your BIO's?
3) CMOS setting are used for a quicker BOOT, and too by pass redundant BIO's installed hardware searching and option screens.
4) How often do you change your RAM stick models, Brands, populations, CAS setting, timings and speed settings on your MB?

 

[Multipack]

No, no multi-bios (sadly lol). And yeah but I dont think it is a new build is it? If it is I agree with you 100%. And I change my RAM and everything else more often as I am a natural born experimenter lol, but I agree most people wouldnt.

 

[Ironsounds]

@Multipack
I would recommend the battery removal and clear before you start RMA'ng RAM sticks and MB's... OR standing there confused, bewildered, and crossed eye'd from re-inserting the same RAM sticks into the same slots ...Over and OVER and OVER... until you broke the MB or ESD'd some other parts... B O ...it only takes 1-2 min to do this. B /

And I always do it with NEW MB's that have been shipped to me... Starting at Ground zero on a repair and NEW project will help create a standard (expected) install method and results down the Road. B /

Let the BIO's use the "force" to find the proper communications needed for your Hardware... B /

 

[Tommyboio]

No dice from these I don't even know at this point anymore.

 

[Ironsounds]

Hello... 1) what CPU are you using?
2) What memory setting do you get after a CMOS clear? speed and CAS shown in the BIO's screen for one stick?
3) Can you try and set Dual channel in the BIO's then save & exit... power down... then insert the second stick?
4) Are you removing all the Power from the MB AND power cord from the wall/PS... before doing any of these things?

 

[Tommyboio]

I am currently using a
Intel Core i5-6500 3.2GHz Quad-Core Processor

I'm sorry CAS? Speed is reading at 3200MHz for one stick

 

[Ironsounds]

Hello... 5) What Voltage is the MB booting too with one stick working?
6) What is the Voltage listed on the Ram sticks?
7) have you tried increasing the Voltage to the RAM circuit... then save and exit... power down and insert the second stick?

2B) CAS is the latency reading and should be visible on some BIO's page AND on your RAM sticks... I would suggest removing XMP when trying to get the second stick working... as at this moment your One stick and the memory controller is Overclocked? 3200?

 

[Tommyboio]

3.) I'm unsure how to do this.
4.)when doing the CMOS yes if thats what you mean
5.) Looks to be booting with 1.152V?
6.)ram says 1.2V
7.) should I attempt at this with out trying 3?

Update going to.bed probably better to do most of this on a fresh mind

 

[Ironsounds]

Hello... 5b) Yes I would say you could have a Low voltage problem... can you find the BIO's page for the RAM voltage adjustment? and compare the setting there with the actual 1.152V being displayed?

I would suggest setting the MB to 1.2 volts, save&exit and then testing the second stick inserted for a Boot.

7B) check your manual/pdf for the location of this option... Some MB's and BIO's may NOT have this option to (auto-detect) or IF you manually CAN do this... B / I'm trying to give ya some things to try here... Maybe try setting BIO's to Single channel mode with the two sticks? and see if it will boot that way. B /