Hi, I am building a new desktop and I am unable to POST. I would appreciate help with troubleshooting.
System:
Asrock Z170 Extreme 7+ (bios is marked on chip as 1.70)
6700k processor with Coolermaster 212 Evo heatsink
2 sticks of G.Skill 16 GB 2400 DDR 4 RAM (F4-2400C15D-32GVR), which are on the Asrock QVL.
Corsair HX850i power supply.
I do not have anything else plugged in right now (will use 950 pro SSDs, a GEForce 970 and an optical drive). Case is a Fractal Design Define XL R2.
The motherboard has never posted. With no memory in, Dr Debug shows number 53. With memory plugged in (one stick or two, regardless of location) Dr Debug shows number 32. When the board first starts it runs through a number of codes on Dr Debug before resting on 32 (or 53, as the case may be).
Do the codes help at all? I feel that the codes in the motherboard are not all that useful. Both of them say the same thing—problem related to memory, re-install the memory and memory then clear CMOS, if the problem still exists install only one module or try others. But I feel that error 53 should actually be error 55 (no memory installed).
I installed the memory as indicated in the motherboard guide (slots 2 and 4 for two sticks). I have also tried the memory sticks individually in each slot. I also previously tried two faster sticks that I returned when I was having problems because they were not on the QVL. I reset CMOS whenever I retry to boot.
I have a monitor plugged into the DVI on the motherboard. It remains blank/in power save so no video signal is being output.
I believe the power supply is good. I used it to POST another motherboard a week or so ago. I don’t have that to test anymore but the case fans and CPU fans spin up. The keyboard lights up when I turn the power supply on. The board does power up (it has its own power switch/reset switch that glow red), and the Dr Debug codes come up.
I followed the motherboard’s guide installation steps. The CPU connector is plugged in (I keep checking this connection and the mobo power connector). The standoffs are all installed. I am not using the video card for now, I believe the Z170 has onboard video and figured using it rather than the GeForce GTX 170 I have standing by would be better for troubleshooting.
Can anyone help me troubleshoot? I think my next step would be to re-install the processor and HSF but I am nervous about that part of it—I have the least confidence and I don’t want to ruin these things. How will I know if I installed it correctly? Should I check this part out now or are there other steps I should try first?
Thanks for suggestions.
System:
Asrock Z170 Extreme 7+ (bios is marked on chip as 1.70)
6700k processor with Coolermaster 212 Evo heatsink
2 sticks of G.Skill 16 GB 2400 DDR 4 RAM (F4-2400C15D-32GVR), which are on the Asrock QVL.
Corsair HX850i power supply.
I do not have anything else plugged in right now (will use 950 pro SSDs, a GEForce 970 and an optical drive). Case is a Fractal Design Define XL R2.
The motherboard has never posted. With no memory in, Dr Debug shows number 53. With memory plugged in (one stick or two, regardless of location) Dr Debug shows number 32. When the board first starts it runs through a number of codes on Dr Debug before resting on 32 (or 53, as the case may be).
Do the codes help at all? I feel that the codes in the motherboard are not all that useful. Both of them say the same thing—problem related to memory, re-install the memory and memory then clear CMOS, if the problem still exists install only one module or try others. But I feel that error 53 should actually be error 55 (no memory installed).
I installed the memory as indicated in the motherboard guide (slots 2 and 4 for two sticks). I have also tried the memory sticks individually in each slot. I also previously tried two faster sticks that I returned when I was having problems because they were not on the QVL. I reset CMOS whenever I retry to boot.
I have a monitor plugged into the DVI on the motherboard. It remains blank/in power save so no video signal is being output.
I believe the power supply is good. I used it to POST another motherboard a week or so ago. I don’t have that to test anymore but the case fans and CPU fans spin up. The keyboard lights up when I turn the power supply on. The board does power up (it has its own power switch/reset switch that glow red), and the Dr Debug codes come up.
I followed the motherboard’s guide installation steps. The CPU connector is plugged in (I keep checking this connection and the mobo power connector). The standoffs are all installed. I am not using the video card for now, I believe the Z170 has onboard video and figured using it rather than the GeForce GTX 170 I have standing by would be better for troubleshooting.
Can anyone help me troubleshoot? I think my next step would be to re-install the processor and HSF but I am nervous about that part of it—I have the least confidence and I don’t want to ruin these things. How will I know if I installed it correctly? Should I check this part out now or are there other steps I should try first?
Thanks for suggestions.