Troubling hp officejet 7310

Claudia Waikiki

Distinguished
Mar 9, 2010
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18,510
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Hello,
ok it keeps telling me that the carriage is jam could you tell me what!s going on I!ve open the door to find out what!s the problem can!t figure it out. I also put in a new ink and it was working fine but is!s saying carringe jam could someone help understand this problem please

 

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