trying to access boot menu, keyboard not responding

[jwberg8695]

i just assembled my pc, connected moniter mouse and keyboard and booted up. the msi screen came up saying press del for bios or f11 for boot menu. i try to press f11 but nothing happens. i have tried several usb slots, same thing. the keyboard backlight does come on but no keys respond.

 

[ronintexas]

Have you tried a different keyboard?

 

[jwberg8695]

Have you tried a different keyboard?

no i dont have another though. i could try plugging into my laptop to make sure it works.

 

[jwberg8695]

Have you tried a different keyboard?

this reply was typed with the keyboard mentioned above.

 

[ronintexas]

Can you press the DEL key to bet into the BIOS?

 

[jwberg8695]

Can you press the DEL key to bet into the BIOS?

nope still does nothing

 

[ronintexas]

It appears you have an issue with the USB ports of your mobo (or possibly another issue with the mobo).

 

[jwberg8695]

It appears you have an issue with the USB ports of your mobo (or possibly another issue with the mobo).

any suggestions what i should do?

 

[jwberg8695]

It appears you have an issue with the USB ports of your mobo (or possibly another issue with the mobo).

any suggestions what i should do?

 

[Markkk]

Some motherboards need the usb function turned on in bios for keyboard and mouse...
You basically need to find a serial keyboard (older style purple plug)

Or you may be able to access bios settings through software in windows if your MB supports it

Resetting you bios to defaults may help but unlikely (shorting the pin, refer manual (or removing battery - which is not easy on some MB's)

 

[jwberg8695]

Some motherboards need the usb function turned on in bios for keyboard and mouse...
You basically need to find a serial keyboard (older style purple plug)

Or you may be able to access bios settings through software in windows if your MB supports it

Resetting you bios to defaults may help but unlikely (shorting the pin, refer manual (or removing battery - which is not easy on some MB's)

im using an msi z97-g45 gaming, also keyboard with the circle plug what your referring to?

 

[Markkk]

yes it is
So it not working on a ps2 keyboard connection?
Basically you should be using the orange ports for your keyboard and mice. The ps2 is a combination port that will work with a mouse or keyboard

Just try keyboard only remove mouse - for testing

 

[jwberg8695]

yes it is
So it not working on a ps2 keyboard connection?
Basically you should be using the orange ports for your keyboard and mice. The ps2 is a combination port that will work with a mouse or keyboard

Just try keyboard only remove mouse - for testing

i have only tried using a usb keyboard at this point i will try to find a ps2 one.

 

[jwberg8695]

yes it is
So it not working on a ps2 keyboard connection?
Basically you should be using the orange ports for your keyboard and mice. The ps2 is a combination port that will work with a mouse or keyboard

Just try keyboard only remove mouse - for testing

even with only keyboard still not working.

 

[jwberg8695]

Ok, this makes no sense to me maybe some of you guys with a little more knowledge can figure it out. I just took one of my 2 sticks of ram out and booted up just cause i couldn't sit there not trying something. Screen comes up that says bla bla bla memory changed please enter settings. i think i fucked up so i turn off, put ram back in and boot up. same message comes up, then goes to msi logo with press del to access bios or press f11 to enter boot menu. i scramble and press a few keys (i dont think i even hit delete) but BAM it takes me to bios. best part, i get full control over keyboard and mouse. have rebooted several times since and everything works as it should.

the computer gods were with me tonight. thanks for all your advice guys.

 

[ronintexas]

It sounds like one of your RAM sticks were not seated properly, and the POST screen was disabled (did not show RAM testing). The end result was the computer was locking up - not an issue with the keyboard....

When you removed the RAM, it booted and did not lock up. Replacing the RAM and it boots indicated it wasn't seated properly....

Sometimes you can't see the tree because of the forest....

 

[BeefcakeChan]

I have the same issue, I grabbed an old keybored and it worked until I installed windows 7 and updated drivers, both windows 7 and BIOS. not sure which driver/update is or isnt responsible. It stopped working after that. Working on a fix now. I'll keep you guys updated if I can resolve the issue. (msi z97-g45)

Apparently if you have fastboot installed it disables the USB ports til the OS is up to speed up the boot process. I don't think I have it installed, but its as far as I got so far.