Trying to buy Overwatch, it shows "your payment was not authorized..."

Bubble_Double

Honorable
Aug 26, 2016
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"your payment was not authorized. Please double check your information or contact your credit card company.". I even tried buying some stuff on steam, and i got a cheap game, just so i could test if my credit card was broken, and it worked easily. But at battle.net it keeps saying "your payment was not authorized. Please double check your information or contact your credit card company.". I even contacted my credit card company and they said that everything is fine, then i deposited 10 euro to my bank just to make sure, still nothing. Then i tired to buy it from Kinguin, it just keeps saying "unable to verify your credit card". Is there anything wrong? Steam works fine, it always did
 
Make sure you are entering the information correctly and not leaving anything out.
Make sure you are entering the address in the "Billing Information" section that is listed on your bank/credit card.

Just went through something similar around the holidays, hopefully one of those ^ will fix the issue :)
 


How can i know which billing info is listed on my bank/credit card?
 
I'd wait a few days or double check your Battle.Net account. I had the same thing happen with Green Man Gaming; the exact same message. I kept trying it and at the end of the day I ended up with 5 keys for Trials Evolution. I'm not sure what the problem was but the message was incorrect. Luckily the game I bought only cost $.99 so I gave 4 keys to my friends.
 


Check with your bank either online or by phone :)
 


Then was able to buy through steam?
 


I really don't know why you were able to buy through steam. Have you checked your info with your bank? Have you been able to get the payment to go through?

At this point you are going to need to work with your bank and battle.net.