Trying to factory reset acer window 10 but stops at 62% why

[Marilyn_7]

Does anyone know why ot stops at 62% when i try to factory reset it?

 

[aparnell572]

I'd opt for a clean install, I just recently clean wiped and all in one acer and runs a lot better without the added garbage, good luck

 

[Jenni_2]

Mine is doing this also. Did you ever figure out how to fix it?