trying to factory restore my dell m1530 when i go to repair computer i get a screen that says other user pass and user name re

[wayne5111]

can not get to factory restore when i hit repair my computer it takes me to a screen that says "other user" and need to put in user name and password i can not get by this to restore it can any one help

 

[te100]

against Toms rules to provide help with passwords