Question Trying to fix BSOD

[tw123]

Hello, I'm having an issue with recurring BSOD's. I can typically replicate the BSOD simply by playing any game and having 1 or 2 web browsers open at any one time. I have attached a link to my minidump file. Appreciate any help.


https://www.mediafire.com/file/r0j926ybseukogw/minidump2.zip/file

 

[COLGeek]

What are the complete specs for this system (make/model of ALL installed components)? Details matter.

 

[tw123]

What are the complete specs for this system (make/model of ALL installed components)? Details matter

MOBO: MSI z87-g45 gaming (ms-7821)
CPU: processor intel(r) core(tm) i7-4770k cpu @ 3.50ghz 3501 mhz 4 core(s) 8 logical processor(s)
GPU: NVIDIA GeForce GTX 970
SSD: Samsung SSD 850 EVO 500GB
RAM: 32gb ddr3 - HyperX FURY HX316C10FB/4, Computer Memory, DDR3, 4 GB, 1600M Hz, CL10, 240-Pin Unbuffered, Black
PSU: EVGA SuperNova 550 G2, 80+ GOLD 550W, Fully Modular

​

 

[COLGeek]

Anything overclocked (memory, CPU, GPU)?

What version of Windows? Is it updated?

All drivers up to date?

How much memory do you have installed? What you posted above isn't clear. 32GB but with 4GB sticks?

If you remove the GPU and just use the iGPU, does the behavior change?

 

[tw123]

I should mention i have had this problem for over a year.

Nothing's overlocked as far as i understand.
Windows 10 Home which is up to date
All drivers up to date

RAM: Timetec 16GB KIT(2x8GB) DDR3L / DDR3 1600MHz (DDR3L-1600) PC3L-12800 / PC3-12800 Non-ECC Unbuffered 1.35V/1.5V CL11 2Rx8 Dual Rank 240 Pin UDIMM Desktop PC Computer Memory RAM(SDRAM) Module Upgrade

I searched RAM in my amazon purchase history which showed my old purchase, sorry for the confusion

I've never tried removing the GPU admittedly

I've just run a Prime95 stress test to try and troubleshoot potential problems with my CPU and the temp hit 100 degrees. I stopped it early somewhat concerned.

I've ran a memtest86 and received no errors after 2 passes.

 

[COLGeek]

Are you using the stock Intel CPU cooler or something else?

 

[tw123]

Are you using the stock Intel CPU cooler or something else?

Just the stock cooler

 

[COLGeek]

Just the stock cooler

I strongly suggest replacing that with an aftermarket cooler. What is your budget?

 

[tw123]

I strongly suggest replacing that with an aftermarket cooler. What is your budget?

It's an old machine so prefer low end of the market

 

[COLGeek]

Try something like this:

https://www.amazon.co.uk/ARCTIC-Freezer-Multi-Compatible-Compatible-Pre-Applied/dp/B084G7L22K/

 

[tw123]

Try something like this:

https://www.amazon.co.uk/ARCTIC-Freezer-Multi-Compatible-Compatible-Pre-Applied/dp/B084G7L22K/

Thanks.
I analysed the minidump with windbg though i don't understand any of it. I did notice however, the error code 0x124 (whea uncorrectable error) which a google search tell me is PCI bus related. Could that be to do with CPU temp?

 

[COLGeek]

Honestly, given the age of the system you could have a number of issues. Hitting 100C, as mentioned earlier, is a problem and should be corrected to determine if that is causing your overall issues.

I am actually surprised the system didn't shutdown at that point.

In addition, assuming the PSU is the same age as the rest of the components, it too could be contributing to your issues. PSUs degrade over time.

Removing the GPU, as previously mentioned, and just testing with the iGPU is a good way to assess power issues as the system will be under less stress to the PSU.