Trying to fix Whea_uncorrectable_error. Please help!

HossHatty

Commendable
Jun 29, 2016
2
0
1,510
Hello, so I've been having the error message whea_uncorrectable_error on my PC. It's been there since I got it built. (6 months so far)
This error pops up in about 30min-2hours of me using the computer. It's very inconvenient when recording or just surfing the web. I hired a guy to help but we've been at it for a few weeks now. We tried: updates, driver tests, driver updates, reconfigurations, changing the settings, wiping the OS, CPU tests, scanners, changing the outlets ect. Well now we believe that it's a hardware issue. The heating/cooling are good we just fixed that so what could it be?
 

Colif

Win 11 Master
Moderator
WHEA (Windows Hardware Error Architecture) errors are generally hardware, you seem to have done everything apart from test hardware. What CPU tests did you run?

Perhaps run http://www.memtest86.com/ on the ram sticks

This might help you see what Windows thinks is cause, download and run this: http://www.resplendence.com/whocrashed
it looks at win 10 error logs and if any errors happened since you last installed win 10 it should show the details

copy/paste here if you can't work it out

Also, follow option 1 here: http://www.tenforums.com/tutorials/5560-bsod-minidump-configure-create-windows-10-a.html
and then do this step under it: Have Windows Create a Small Memory Dump (Minidump) on BSOD

that creates a file in c/windows/minidump
copy that file to another location and then upload the copy to a cloud server and share link here
 

HossHatty

Commendable
Jun 29, 2016
2
0
1,510


We have ran mem86 and no issues were detected. Next we plan to install who crashed software.
 
it does not hurt to run memtest for a bugcheck 0x124 but
RAM problems can not produce a bugcheck 0x124 (except for very old machines the have a external memory controller)
(memory modules will not produce bugcheck 0x124, Cache memory inside the CPU can lead to bughcek 0x124)

generally, you would want to disable any BIOS overclocking, remove and GPU and CPU overclocking driver.
Confirm your various fans are working (cpu, GPU and power supply fans)

- plug your power supply into the wall rather than a powerstrip.
- confirm your power supply voltages are correct (look in BIOS if your bios can report the voltages)