Trying to install new GPU, not being detected.

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Brakkus

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Apr 14, 2015
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As the title says, it's not being detected. It is a MSI R9 390. The logo on the GPU is lighting up, meaning there is some power being put into it. I've tried uninstalling old drivers, manually installing drivers, the CD that the GPU came with was no help (only had MSI kombustion or something on it). The fans aren't spinning and I couldn't seem to find it in BIOS (though I have no clue where to look). The driver autodetect found nothing, CCC doesnt work because it cant find anything, same with the MSI drivers.

What am I doing wrong? I have it fully connected into the SLI slot (I think thats what its called). I'm not 100% sure if I have the power cables in correctly, but they seem right and there are lights coming from the GPU.

Specs:

Processor Cooling Liquid CPU Cooling System [SOCKET-1155] - Standard 120mm Fan
8 GB [4 GB X2] DDR3-1600 Memory Module - Corsair
AMD Radeon HD 7850 - 2GB
ASUS P8Z77-V LK -- 2x PCI-E 3.0 x16, 4x USB 3.0
700 Watt Solytech
Windows 10 64 Bit Home Premium
wd black2 dual drive (120 SSD, 1TB HDD) and a 2 TB Seagate HDD.
Intel® Core™ i5-3570K Processor (4x 3.40GHz/6MB L3 Cache)
 
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Did you connect it to the first pci Express slot the first long on on the very top? did you enable PCI-E in your bios? cause right now it sounds like you using you i5 to view and trouble shot so it may have been turn off for faster booting purposes.
have you updated you bios recently if i were you i would just going there and do a load optimal setting. see if it fixes it.
 
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Best bet I think to start with is to post a picture of your card plugged into your case so that we can see if anything is amiss in that regards.
Other tips to consider - is there another computer that you can plug it into to test? On the flip side, the PCI express slot you're plugging it into - do other cards work in it?
 
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I can't find where to enable the PCI slot. The slot is the most top blue one, I just didn't have the name right.

After changing the settings to optimal on BIOS another issue popped up though... The SSD that windows is on isn't on the boot priority list. I can still manually boot from it, if I choose from a drop menu in BIOS but it wont show up in the priority menu at all.

I don't see why PCIE would be disabled in BIOS though, this is a replacement GPU.

Edit: http://imgur.com/DuRkazr

Thats a picture of the GPU in my case.

Update: Fixed the boot issue, GPU still isn't working though.
 
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Well, I tried putting in my old GPU and now that one isn't registering either. I'm using the exact same cable and everything, isn't being detected by AMD or the computer. I'm like 99% sure I have it in right, but maybe I'm just really, really dumb.
 
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I don't think I have any other power pins :/

Also, another issue I'm having is that every time I try installing CCC it just doesn't pop up? Like the program just doesn't install, the set up for the installation shows up on my hard drive but CCC.exe doesnt show up.
 
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Yes I am installing CCC with admin privileges, it installs but the program doesnt open. It goes all the way to the finish screen, I press the finish button in the installer and it doesn't launch.
 
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