Trying to save a file from Toshiba USB 3.0 External HD, Checkdsk running very very slow, what should I do?

[arda21]

This is usb 3.0 connected Toshiba canvio connect II 3tb External Portable Drive. It is only couple of months of old, and When I started to use it more recently realized There is drops from connections when it is just idle. It would come up on windows as if I reconnected the drive. So I got suspicious, and started to move my backups out of that drive to send it back to Toshiba.

while I was able to clear out most of the files, there is one important windows restore backup, and in its folder there is one specific file that gives an error when trying to copy it. So after reading on what it could be done to save this specific file I decided to run on command prompt
chkdsk /x /f /r

I started the phase as you can see bad sectors come up during this process, and also it does state that specific file name that I am trying to move and it states
"The disk does not have enough space to replace bad clusters"

Now I am not sure what you guys can suggest, but this chkdsk session is still going! It is been about 13 hours and still on Stage 5 "Looking for bad, free clusters"

*This is a 64gb ram, i7-5960x" PC on windows 10 so I am very suspicious, is this normal to get to stage 5 and only on 20% of it after all these hours still?

would love to hear you opinions, I am attaching some photos as well to perhaps give a better guide

Thank you for you time!

 

[Calculagator]

It can take that long if your disk is failing. I would stop your scan and copy anything important off of the disk ASAP. I hope you have a good backup.

 

[arda21]

that's the thing, I need to get that one file off, I copied everything else. but that one backup file I need. I know some people used some tools to save some Files from Bad Sectored Hard drives. I have downloaded some tool called "Victoria" that I saw someone mention in another post a while back and also another tool called "SeaTools" and Disk Wizard however I was thinking I need to wait for chkdsk to finish up first, Does anyone know about saving a file from Bad Sector of an External HD?

Thanks

 

[mbarnes86]

Hi

Chkdsk is probably doing more damage .stop it asap

Take drive to data recovery expert
Ask for just one file on a pay on sucess only

I would have done a test with western digital data life 4 windows first
It would have done a smart test given a warning at that stage you have to descide how important the file is to you

There are any number of programs which can recover deleted files or formated disks or corruped disks
Few work if the bad sector is where your file is

Dd rescue for. Windows or linux can recover parts of files but not a bad sector but possibly a dying sector
Other wise recuva by Piriform or
Photo rcovery by cg security org
Will recover files without bad sectors in the file

Regards
Mike Barnes

 

[arda21]

I ended up returning the HD because of it is bad sectors, now waiting for the Toshiba company to grant my Warranty. THank you for all of your replies here.