We have two desktop computers both are hardwired (ethernet connected). I recently have been experiencing total loss in internet signal but it still shows I am connected. I cant even get enough "juice" to run a speed test to see what download numbers I'm experiencing during those losses in signal.
I assumed it was on my internet providers end, but the other connected computer isn't experiencing the same issues. I had a tech come out to check just to make sure it wasn't ports going bad on my equipment, everything checked out fine. The tech said "maybe one of your computers isn't grounded properly and is attempting to ground itself through the ethernet cord." Since then I've been scouring the internet to find out how to tell/test if one of the pc's may not be correctly grounded. Unfortunately I cant find any information that make sense to the issues I'm having. There's no other issues going on other than random losses in signal. The only way I've found to correct the issue is to unplug the ethernet and plug it back in, multiple times a day. The ethernet is less than 2 months old, our modem and router are less than a month old.
my questions are: What could potentially be creating these issues? How would one tell if a pc/pc equipment isn't correctly grounded?
I've not experienced getting shocked by either computer in any form. We did have to replace our equipment about a month ago because the ethernet ports on the back stopped producing signal even though on Spectrums end they said all ports appeared to be working properly, but BOTH pc's said they weren't connected by ethernet even though they were.
I assumed it was on my internet providers end, but the other connected computer isn't experiencing the same issues. I had a tech come out to check just to make sure it wasn't ports going bad on my equipment, everything checked out fine. The tech said "maybe one of your computers isn't grounded properly and is attempting to ground itself through the ethernet cord." Since then I've been scouring the internet to find out how to tell/test if one of the pc's may not be correctly grounded. Unfortunately I cant find any information that make sense to the issues I'm having. There's no other issues going on other than random losses in signal. The only way I've found to correct the issue is to unplug the ethernet and plug it back in, multiple times a day. The ethernet is less than 2 months old, our modem and router are less than a month old.
my questions are: What could potentially be creating these issues? How would one tell if a pc/pc equipment isn't correctly grounded?
I've not experienced getting shocked by either computer in any form. We did have to replace our equipment about a month ago because the ethernet ports on the back stopped producing signal even though on Spectrums end they said all ports appeared to be working properly, but BOTH pc's said they weren't connected by ethernet even though they were.