Question Two new builds will not launch any games utilizing Easy Anti Cheat

Dec 26, 2020
I recently built two new systems. Both have ASUS X570-I mother boards, AMD Ryzen 9 3900X processors, 32GB Corsair Vengeance RAM, Corsair MP600 1TB M.2 , and MP510 480GB M.2. One is running and Nvidia 2060 and the other a Radeon 6800. Neither can launch any game via steam or the Epic games store that has Easy Anti Cheat. I'm guessing it's a software conflict but I have stopped every process I can think of, and can not find the cause. The Nvidia based system was able to launch and play Fortnite once, since then, when trying to launch it, I receive a "Failed to start" error. I have tried the EAC repair for each game affected to no avail. Any assistance/knowledge is greatly appreciated.
I have a asus rog strix x470 f gaming and when i have the mobo lighting effects on it has the same issue with the easy anti cheat not allowing ghost recon wildlands to load.
When it going into windows Services and turn off lighting services it loads the game.

Mite give it a try.
Dec 26, 2020
@rgd1101 I stopped the lighting service on the Nvidia system, and Fortnite still won't launch. It's not running on the other system as I stopped it earlier today trying things out.
@Crosslhs82x2 I uninstalled Asus armory earlier on the Radeon system, ASUS aura is not installed. I am using Corsair iCUE on both systems. Any known issues with that?
@rgd1101 I stopped the lighting service on the Nvidia system, and Fortnite still won't launch. It's not running on the other system as I stopped it earlier today trying things out.
@Crosslhs82x2 I uninstalled Asus armory earlier on the Radeon system, ASUS aura is not installed. I am using Corsair iCUE on both systems. Any known issues with that?
I have ZERO issues with iCue and any game I play.
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Reactions: Crosslhs82x2
Dec 26, 2020
I really feel like it's an issue with something ASUS is running on my system. I have iCUE on an older computer I built, and I have no issue with that one. I'm also building a 3rd system for myself using the same motherboard, and processor in these two systems, and I feel like I'm going to run into the same issue.
Sorry it took soo long to get back.
I just checked my services and don't see it anymore which would go along with uninstalling the asus rgb (Crap <)even though I just said that in the last 9 days while on Vacation I have Installed Icue for a H150i Capellix and have No Issuse's with it Or Ghost Recon loading.

After unistalling did you run any thing like CCleaner to get anything let behind on the uninstall?
Dec 26, 2020
I downloaded CC Cleaner and had an odd issue. It wouldn't run. I uninstalled, turned off anti-virus, reinstalled, restarted, and still wouldn't run. No error code, just would click on it and nothing would happen. I've used CC Cleaner before on other PC's with no issues.
Dec 26, 2020
I'm hoping this info will help you all. I'm attaching info from a Squads dump file. Maybe someone can help me decipher this. Thank you in advance.

Microsoft (R) Windows Debugger Version 10.0.20153.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Squis\AppData\Local\CrashDumps\SquadGame.exe.6036.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Version 19042 MP (24 procs) Free x64
Product: WinNt, suite: SingleUserTS Personal
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Debug session time: Sun Dec 27 09:41:16.000 2020 (UTC - 5:00)
System Uptime: not available
Process Uptime: 0 days 0:00:03.000
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(1794.2124): Access violation - code c0000005 (first/second chance not available)
For analysis of this file, run !analyze -v
000001800f096000 0000 add byte ptr [rax],al ds:000001800f5c0000=??
0:000> !analyze -v
  • *
  • Exception Analysis *
  • *


Key : AV.Fault
Value: Execute

Key : Analysis.CPU.mSec
Value: 327

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on SQUISHYSCUSTOMP

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.mSec
Value: 7235

Key : Analysis.Memory.CommitPeak.Mb
Value: 132

Key : Analysis.System
Value: CreateObject

Key : Timeline.Process.Start.DeltaSec
Value: 3

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1

Key : WER.Process.Version







CONTEXT: (.ecxr)
rax=000001800f5c0000 rbx=000001800f605520 rcx=000001800ef60000
rdx=000001800f081b54 rsi=000001800f605550 rdi=000001800f605410
rip=000001800f096000 rsp=0000006305ccce38 rbp=0000006305ccd430
r8=000001800ef60000 r9=0000006305ccce70 r10=00007ffdfc06fcb0
r11=0000000000000246 r12=ffffffffffffffff r13=0000006305712000
r14=000000007ffe0300 r15=0000000000800000
iopl=0 nv up ei pl nz na po nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010204
000001800f096000 0000 add byte ptr [rax],al ds:000001800f5c0000=??
Resetting default scope

ExceptionAddress: 000001800f096000
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000008
Parameter[1]: 000001800f096000
Attempt to execute non-executable address 000001800f096000

PROCESS_NAME: SquadGame.exe

EXECUTE_ADDRESS: 1800f096000

000001800f096000 0000 add byte ptr [rax],al ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. EXCEPTION_CODE_STR: c0000005 EXCEPTION_PARAMETER1: 0000000000000008 EXCEPTION_PARAMETER2: 000001800f096000 IP_ON_HEAP: 000001800f096000 The fault address in not in any loaded module, please check your build's rebase log at <releasedir>\bin\build_logs\timebuild\ntrebase.log for module which may contain the address if it were loaded. FRAME_ONE_INVALID: 1 STACK_TEXT: 0000006305ccce38 000001800f5c0009 : 0000000000000000 000001800f081b54 000001800ef60000 0000006305ccce70 : 0x000001800f096000
0000006305ccce40 0000000000000000 : 000001800f081b54 000001800ef60000 0000006305ccce70 000001800ef80000 : 0x00000180`0f5c0009

SYMBOL_NAME: SquadGame.exe!unknown_error_in_process


IMAGE_NAME: SquadGame.exe

STACK_COMMAND: ~0s ; .ecxr ; kb

FAILURE_BUCKET_ID: SOFTWARE_NX_FAULT_c0000005_SquadGame.exe!unknown_error_in_process

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release


OSNAME: Windows 10


FAILURE_ID_HASH: {86c2dcd2-2706-9a2a-e279-9f61d62f3d7c}

Followup: MachineOwner
Good Morning
I would like to help but Debugging is Well above me.
All I can say is some Op's have posted files as a link or link to it somehow so the experts can open it in the debuggers to run.
How all that is done Sorry I can't tell you.

I haven't had any issuse's with ccleaner not running.

Kinda stumped at this moment.