I made the idiotic mistake of deciding that tonight was the night that I install an iTunes update that I've been putting off for a couple days, even though I have an exam tomorrow morning and NEED my laptop. I believe the update was version 12.3.1, since that is the newest on their website.
Anyways, it prompted me to restart my laptop after install, and upon starting up I found that my laptop couldn't boot into Windows. It would simply go to a blue screen with a frowny face that said it was attempting to perform system repair. The repair would finish and after it went straight back into a second repair. After a couple of these, it informed me that I could do a system restore, which I tried, but that resulted in my laptop restarting and being stuck at the Toshiba boot screen.
After waiting a long enough time at that screen, it finally got to another blue screen saying that restore wasn't working, but I could use the system repair options. I tried to go into safe mode from there, but Windows still wouldn't boot and I just had to go through the same loop above to get back to system repair options. This time, tried just using the command prompt option so I could back up my files, which is where I'm currently at.
I should note that I've been having problems with Windows 10 since a recent build that happened about a week ago. Besides just making my startup really slow and having "System" take up a crapton of memory in task manager all the time, Explorer.exe would crash about every other time I opened a file from the file explorer
Any help would be so extremely appreciated, I have no idea what I'm doing here and I really need access to this laptop tonight at whatever cost. I haven't made a recovery drive for Windows 10 (I updated from the Insider Preview and completely forgot to), but I do have my recovery drive for the original Windows 8.1 OS that I made right after getting the computer.
Make: Toshiba Satellite
Model: E45-B4100
OS: Windows 10 Build 10565 (Insider Preview)
Supplemental Questions
1) My external hard drive is still currently attached to my laptop, but I'm scared to just pull it out. Is there a way to eject, without having to turn my computer off and go through the same time-consuming loop again, from command prompt? Or is it relatively safe to just pull it?
2) I downloaded a Windows 10 iso from my girlfriend's laptop and was going to try to make a recovery drive on a USB to use the repair options in there. Is that a good idea? I got it from here http://www.microsoft.com/en-us/software-download/techbench
3) I was informed after a couple of the initial system repair things that there was a log file at C:\Windows\System32\Logfiles\Srt\SrtTrail.txt. Can I use this to help em figure out what's wrong, or would it be useful to anyone to help me out?
4) In command prompt, I want to try uninstalling iTunes because I just figure that it's the source of my problems. Is that a good idea? If so, how can I do this?
Huge thanks to anyone who can help me at all
EDIT: I believe the build is 10565
Anyways, it prompted me to restart my laptop after install, and upon starting up I found that my laptop couldn't boot into Windows. It would simply go to a blue screen with a frowny face that said it was attempting to perform system repair. The repair would finish and after it went straight back into a second repair. After a couple of these, it informed me that I could do a system restore, which I tried, but that resulted in my laptop restarting and being stuck at the Toshiba boot screen.
After waiting a long enough time at that screen, it finally got to another blue screen saying that restore wasn't working, but I could use the system repair options. I tried to go into safe mode from there, but Windows still wouldn't boot and I just had to go through the same loop above to get back to system repair options. This time, tried just using the command prompt option so I could back up my files, which is where I'm currently at.
I should note that I've been having problems with Windows 10 since a recent build that happened about a week ago. Besides just making my startup really slow and having "System" take up a crapton of memory in task manager all the time, Explorer.exe would crash about every other time I opened a file from the file explorer
Any help would be so extremely appreciated, I have no idea what I'm doing here and I really need access to this laptop tonight at whatever cost. I haven't made a recovery drive for Windows 10 (I updated from the Insider Preview and completely forgot to), but I do have my recovery drive for the original Windows 8.1 OS that I made right after getting the computer.
Make: Toshiba Satellite
Model: E45-B4100
OS: Windows 10 Build 10565 (Insider Preview)
Supplemental Questions
1) My external hard drive is still currently attached to my laptop, but I'm scared to just pull it out. Is there a way to eject, without having to turn my computer off and go through the same time-consuming loop again, from command prompt? Or is it relatively safe to just pull it?
2) I downloaded a Windows 10 iso from my girlfriend's laptop and was going to try to make a recovery drive on a USB to use the repair options in there. Is that a good idea? I got it from here http://www.microsoft.com/en-us/software-download/techbench
3) I was informed after a couple of the initial system repair things that there was a log file at C:\Windows\System32\Logfiles\Srt\SrtTrail.txt. Can I use this to help em figure out what's wrong, or would it be useful to anyone to help me out?
4) In command prompt, I want to try uninstalling iTunes because I just figure that it's the source of my problems. Is that a good idea? If so, how can I do this?
Huge thanks to anyone who can help me at all
EDIT: I believe the build is 10565