[SOLVED] Unable to clean dirty drive

[decadence]

I have a dirty C: drive after having BSOD issues, which led me to replace my RAM. After which, I noticed I couldn't utilize Windows' chkdsk. All that happens when I run it is it scans my C: drive, and then proceeds to boot up normally without fixing the drive issue.
I looked across the internet to find no one with the same issue (unless I've been looking in all the wrong places)
I think that this is also preventing my computer from properly updating as it has been failing by being stuck on "Working on updates 0%", then followed by "We couldn't complete the updates. Undoing changes."

The RAM issue:
I had my PC sent to a computer repair shop due to the BSODs and they had informed me that one of my RAM sticks was corrupted, thus I replaced both of my 8GB RAM sticks from GEIL with 2 8GB HyperX Fury DDR 4 sticks of the same speeds.

Things I've tried:
-Running sfc /scannow
-Booting up in safe mode and then running sfc /scannow and chkdsk
-System restore
-Using Windows' built in troubleshooter


I'm not very good at tech at all and have never dabbled in the hardware side of things so I apologize if I've gotten anything wrong

Specs:
Motherboard: ASUS Prime B360M-K

CPU: i7-8700 3.20GHZ

Old RAM: 2x GEIL 8GB CL19-19-19-43

New RAM: 2x 8GB HyperX Fury DDR4 2666MHz

SSD: Kingston 240GB SSD SA400S37

HDD: Seagate ST1000DM010 1.0TB Sata HDD

Thanks for the help in advance!

 

[Colif]

Do you mean the ssd?
Could try running this on it and make sure its okay - https://www.kingston.com/en/support/technical/ssdmanager
if you mean the hdd - https://www.seagate.com/au/en/support/downloads/seatools/seatools-win-master/ (run short and long tests)

 

[decadence]

Ah yes the C: drive is the SSD.

Could try running this on it and make sure its okay - https://www.kingston.com/en/support/technical/ssdmanager

I downloaded the program and everything looks fine, the health overview states:
-Failures: None
-Warnings: None
-Overall: Healthy

As for the SSD health:
-SSD Wear Indicator: 83%
-SSD Spare Blocks: 100%

Under the health tab, all the bars are full except for my temperature and that's it. Could that be what's causing the problem? Thanks in advance!
Also the partitioning has 0.7GB of unknown

 

[Colif]

have you tried running chkdsk from CMD on the installer?
Download the Windows 10 media creation tool and use it to make a win 10 installer on USB

Boot from installer
On screen after language choice, pick repair pc, not install
Pick troubleshoot
Pick advanced
Pick Command Prompt

Type chkdsk C: /f and press enter
I don't know if it can just run like that without a restart as you currently running windows off the USB so it might not need a restart.

 

[decadence]

Thank you! It fixed my chkdsk so it could run again and it found now issues, my C: drive isn't dirty anymore either, but now I've encountered another treasure trove of issues that I probably already had before all this:
-My "sfc /scannow" returns with a "Windows resource protection could not complete the requested operation" after all the verification had finished
-My windows updates still fail
-Startup repair from my bootable usb doesn't work

At this point I'm willing to just let the problems fester as it doesn't necessarily affect much seeing as to how everything boots fine. Only downside is that I cant update windows anymore.
Should I create a new thread to look for help for these issues? Or am I able to just continue using this thread? Many thanks again!

EDIT: Some grammar issues

 

[Colif]

I can't remember startup repair ever really helping. I am sure it does something but not sure what

are you running sfc in command prompt or powershell? both work

right click start button
choose powershell (admin)
type SFC /scannow and press enter
once its completed, copy/paste this command into same window:
Repair-WindowsImage -Online -RestoreHealth
and press enter
SFC fixes system files, second command cleans image files, re run SFC if it failed to fix all files the first time, and restart PC

2nd command is a DISM command, it fixes the files used by SFC to scan pc.

which version of win 10

1. right click start
2. choose run...
3. type winver and press enter
4. current version is 21H1

 

[decadence]

I had tried the sfc /scannow in the command prompt of the startup after doing chkdsk C: /f as you had instructed before, but it didn't work. However, when i tried again just now, it worked fine!
During my 1st run of sfc /scannow, it had detected issues but windows couldn't repair them successfully

Repair-WindowsImage -Online -RestoreHealth
and press enter

I then ran this command, let it run and had an output which everything was healthy, and then tried the sfc /scannow again, and it repaired successfully this time! I'm currently trying to receive the windows updates.
My current windows version is 20H2.
I will update this text once again after the update is done (which I'm hoping will finally succeed this time), but thanks for all the help thus far! Everything seems to be fixed as of right now!

 

[Colif]

if the updates keep failing,
On another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB (if you didn't before)
on the PC that won't update, with windows running, put USB in and open File explorer
navigate to the USB and run setup
it should offer to update your PC
it should restart and install 21H1 which might fix your update problems, as it replaces windows.

 

[decadence]

Yeah, the updates keep failing...
I don't have another PC to use to create an updated installer however, so I guess I'm letting this one fester. I will be sure to try your solution once I do though, cheers for all the help! I really do appreciate it.