Question Unable to get sound from my Lenovo laptop

Dec 31, 2019
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My Lenovo IdeaPad L340 laptop won't play audio from anything - Youtube, gaming, etc. But I can get an audio sound from a test of the speakers for some reason. Strange. I've checked default settings, downloaded new drivers, but nothing has worked. Any help appreciated.
 

me 1

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Oct 2, 2010
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Is Windows audio service started in Msconfig and check start> run then type services.msc , see if it's started and automatic.
Also you can make a few tests sound related with Direct x .
Does any error appear in right click My computer> properties >Device manager next to your sound card? Or in event viewer?
 

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