[SOLVED] Unable to go beyond 2400

[Etra]

Edit: The mobo manual says 2400 is the maximum frequency... is this really true?
I am trying to overclock my ram to 3200. (Brand new build)
System info:
ASROCK B450M Pro4 motherboard
AMD Ryzen 5 2600 Processor
RAM:
TEAMGROUP T-Force Vulcan Z DDR4 16GB Kit (2 x 8GB) 3200MHz

https://www.amazon.com/gp/product/B07T637L7T/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

When I try to raise it and save changes from bios, the computer shuts of and off a couple of times then loads up windows. The problem is the speed stays at 2400. I have even tried 2666 and it does not work.
I am not sure if this is relevant, but only 7.93gb is usable in windows 10 because 8 gb is reserved for some reason

Images:

https://imgur.com/a/z28l4na

View: https://imgur.com/a/z28l4na

 

[rgd1101]

turn on the xmp/docp memory profile

 

[Third-Eye]

Confirm from the module kits packaging and on the modules themselves that it's the 3200Mhz kit with part number TLZRD416G3200HC16CDC01. There should be at least two XMP 2.0 profiles listed above Load XMP Setting, but if there is no XMP setting for 3200mhz, you will need to change Asrock Settings to manual in the OC Tweaker menu, so you can manually enter the correct speed, timings and voltage to 3200 CL16-18-18-38 1.35v.

 

[Etra]

The sticker on the ram has T LZGD48G3200HC16CBK. The one I ordered is TLZGD416G3200HC16CDC01
Not sure which one I have. I ordered off this amazon from a 2nd party seller. In the over clock settings menu there is 1 XMP 2.0 profile and the other option is auto. The thing concerning me is that 1.350V is red in the picture. As I also mentioned in the original post, the motherboard manual says 2400 is the max frequency.. but that does not make sense.

 

[rgd1101]

use cpuz https://www.cpuid.com/softwares/cpu-z.html

 

[Etra]

use cpuz https://www.cpuid.com/softwares/cpu-z.html

Yes I have it, what would you like me to show you?

 

[rgd1101]

the memory and spd tab

 

[Third-Eye]

The sticker on the ram has T LZGD48G3200HC16CBK. The one I ordered is TLZGD416G3200HC16CDC01
Not sure which one I have. I ordered off this amazon from a 2nd party seller. In the over clock settings menu there is 1 XMP 2.0 profile and the other option is auto. The thing concerning me is that 1.350V is red in the picture. As I also mentioned in the original post, the motherboard manual says 2400 is the max frequency.. but that does not make sense.

The motherboard probably has the voltage in red for 1.35v, because normally you wouldn't use more than 1.2-1.27 for 1-4 DDR4 2133-2666mhz modules. Also the numbers look to be correct for the kit you bought with TLZGD48G3200HC16CBK being the part number of each module of that TLZ kit. So you just need to change the Asrock setting to manual at the top of OC Tweaker and then manually set everything to 3200Mhz CL16-18-18-38 1.35v.

 

[Etra]

the memory and spd tab

Here:

https://imgur.com/a/7UpUiuf

View: https://imgur.com/a/7UpUiuf

 

[Etra]

The motherboard probably has the voltage in red for 1.35v, because normally you wouldn't use more than 1.2-1.27 for 1-4 DDR4 2133-2666mhz modules. Also the numbers look to be correct for the kit you bought with TLZGD48G3200HC16CBK being the part number of each module of that TLZ kit. So you just need to change the Asrock setting to manual at the top of OC Tweaker and then manually set everything to 3200Mhz CL16-18-18-38 1.35v.

Is there any danger to setting the CL values manually? I don't want to break it and I have had enough problems with this new build already

 

[Third-Eye]

Is there any danger to setting the CL values manually? I don't want to break it and I have had enough problems with this new build already

No, it's required when the XMP setting doesn't exist or if you want a setting that is not in the SPD XMP settings.

 

[Karadjgne]

You should probably address the usable issue first before attempting xmp or OC. That can be anything from reseating the ram a few times to clearing cmos, setting 1 stick, booting, shut down, clear cmos, seat second stick, boot.

- AMD Ryzen series CPUs (Pinnacle Ridge) support DDR4 3200+(OC) / 2933(OC) / 2667 / 2400 / 2133 ECC & non-ECC, un-buffered memory*

That's what your mobo supports according to ASRock. You'll probably find that the 2400MHz is for 4x sticks of Dual Rank (don't confuse with dual channel) ram.

 

[Etra]

You should probably address the usable issue first before attempting xmp or OC. That can be anything from reseating the ram a few times to clearing cmos, setting 1 stick, booting, shut down, clear cmos, seat second stick, boot.



That's what your mobo supports according to ASRock. You'll probably find that the 2400MHz is for 4x sticks of Dual Rank (don't confuse with dual channel) ram.

Yes I fixed the usable issue after I reinserted the ram, it looked like 1 was loose.

 

[Etra]

I was able to overclock to 3000 now. I don't want to go to 3200 for now since it is not much difference. I did not try overclocking after I had reinserted the ram that was loose. Now I have an NB frequency of 1496.4Mhz

 

[Karadjgne]

Perfect 👍