Unable to locate Drivers to install Windows.

[gduffonline]

I’m having a issue with my Asus laptop. I’m not able to install my windows 7 or 10 because of not being able to discover a driver. I’ve tried every YouTube, forum advice I could find and nothing helps. I’ve tried all the command prompt options, I’m not able to get into the boot menu. Only the Aptio setup utility screen. I’m really guessing the hard drive could be bad or a driver for the hard drive could be missing or I really don’t even know if that makes sense. The computer worked just fine the same day it just stopped booting up. Besides making a loud noise sometimes in which I’m guessing could be the hard drive.

So I called ASUS and they emailed me a link to order a recovery media usb from bizcom. My only question is, if I got the usb, is it only installing windows or does it help with my driver situation? Because I was able to create my own usb with windows but I only get as far as to the “which driver would you like to install windows to” screen, no drivers. Like I said, I’ve tried the command prompt “diskpart, list disk, clean” option and still nothing. Someone help, please.

 

[Barty1884]

Ok, reading this, "Drive" and "Drivers" seem to be used interchangeably on occassion..... So I'm not 100% sure of the issue.

Do you see the drive once you've booted to the install media, and are presented with an error when you try to select the drive/proceed?
Or, is the drive (hard drive) not showing up at all as an installation destination?

If it's a "driver" issue - those have been known to occur (unless you load them onto the install media) when installing Windows 7 (perhaps 10) using a USB3.0 port.
Try to install using a 2.0 port.

 

[GhislainG]

If diskpart doesn't find the hard disk, then it probably is defective. A recovery media will help you reinstall on a new hard disk, but it won't fix a defective hard disk.

You wrote “which driver would you like to install windows to”; are you sure it wasn't "which drive would you like to install windows to”?

 

[aldan]

you shouldnt need any drivers for the initial install of windows.simply boot to your install media and select install to your selected partition.if you need to there is an option to delete partitions and format on install.windows will do the rest.its not a driver you are looking for but,rather,a drive to install to.specs on your laptop may help as well.

 

[Bo Lee]

Sounds like a bad hard drive. Windows setup has default drivers that will work for the install.