unable to make new folder,copy,delete in my wd ultra passport 1tb

[prateek_1]

• 
  unable to make new folder,copy,delete in my wd ultra passport 1tb please help me to find a solution to it!!!
  • 
    

 

[Starcruiser]

Right click the drive in My Computer / This PC and go to the tools tab. Click error checking, and select all the options you can for your your OS version.
Report back once you're done, it'll take a while to check a drive that large.

 

[D_Know_WD]

Hi there prateek_1,

I'm sorry you are facing some issues with your WD drive. 🙁
Do you get some kind of an error message?
I believe you can try a couple of things:
- Attach the drive with a different cable to another system. That way, you will rule out a possible driver related issue.
- Test the drive with WD's Data Lifeguard Diagnostic tool. Run both short and extended tests: http://products.wdc.com/support/kb.ashx?id=6hWfMW
- See how is the drive recognized by Disk Management and Device Manager.

Let me know how this goes,
D_Know_WD