Hello,
I am on Windows 7. Up until a week or so ago, I used to be able to navigate, using Windows Explorer, ( Network > ServerName > SharedDrive) , to a particular shared network drive. I can no longer do this as I get the following message:
"\\ServerName>\<SharedFolder> is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions.
An unexpected network error occurred."
Now, if I modify the name of the server in the explorer address bar to include the fully qualified domain name, I am able to get to the shared folder. There are other folders on that same server where i CAN navigate to WITHOUT having to modify the server name.
This does not appear to be a simple permissions issue as i can get to the folder using FQDN. Also, a permissions error has a different message:
"Windows cannot access \\Walfile1\psg
You do not have permission to access \\Walfile1\psg. Contact your network administrator to request access."
This seems to me to be some sort of routing or DNS issue.
Sorry for the long winded message but my local IT is of no help, they just tell me that I have to use FQDN, - which doesn't make sense and is less than satisfactory because no one else in the organization has to, I can navigate to other folders on the same server with no problem, and in order to access links that people send me to those folders, I need to modify them.
I used navigating as an example but of course, all access to that shared drive now requires me to use FQDN, links, command line access, shortcuts etc.
Any help would be very much appreciated
I am on Windows 7. Up until a week or so ago, I used to be able to navigate, using Windows Explorer, ( Network > ServerName > SharedDrive) , to a particular shared network drive. I can no longer do this as I get the following message:
"\\ServerName>\<SharedFolder> is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions.
An unexpected network error occurred."
Now, if I modify the name of the server in the explorer address bar to include the fully qualified domain name, I am able to get to the shared folder. There are other folders on that same server where i CAN navigate to WITHOUT having to modify the server name.
This does not appear to be a simple permissions issue as i can get to the folder using FQDN. Also, a permissions error has a different message:
"Windows cannot access \\Walfile1\psg
You do not have permission to access \\Walfile1\psg. Contact your network administrator to request access."
This seems to me to be some sort of routing or DNS issue.
Sorry for the long winded message but my local IT is of no help, they just tell me that I have to use FQDN, - which doesn't make sense and is less than satisfactory because no one else in the organization has to, I can navigate to other folders on the same server with no problem, and in order to access links that people send me to those folders, I need to modify them.
I used navigating as an example but of course, all access to that shared drive now requires me to use FQDN, links, command line access, shortcuts etc.
Any help would be very much appreciated