Question Unable to scan across wireless network

vigilant19

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Nov 25, 2019
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I use an Arris Surfboard 7600 AC2 to scan and print across my home wireless network to my EPSON Workforce 845 multifunction device.



I moved another state to and am now unable to preview any text document in less than 4 minutes and am unable to scan any text document in less than 12 minutes for a single page on the EPSON 845 4 IN 1. The EPSON Scan software previews and scans any text document, when connected directly via a USB cable, within seconds. Printing across my network is immediate and responsive.



Ive consulted with both EPSON and ARRIS tech support Level 3 and neither company can determine the reason for the preview and scanning delay over my wireless 2.4Ghz network.



Can anyone refer me to a network expert / solution source that can troubleshoot and resolve my scanning problem?

.

I am unwilling to abandon my EPSON Workforce 4 in 1 and and need to scan across my wireless network at home for my job.



Thank you
 

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